Hi! I understand you're facing an issue where your CamScanner documents aren't showing up after signing in with a new email, while they were associated with your old email. Let's work through this together.

Just to clarify:
- Did you previously create and save your scanned documents using the old email account login in CamScanner?
- Are you currently signed into the CamScanner app on your iPhone with a different/new email address?

If so, here’s what’s likely happening: CamScanner links your saved documents to the specific account you were signed into. So, when you use a new email/login, you won’t see documents saved under your old account.

Here’s how to restore access to your documents:

1. Sign Out and Sign In With Old Email:
- Open CamScanner on your iPhone.
- Go to your profile/account section and sign out from the current email.
- Sign back in using your old email account credentials (the one where your documents are saved).

2. Check Your Documents:
- Once signed back in with the original email, see if your documents appear.
- If yes, you can then export or share those documents as needed.

3. Merge or Transfer Data (Optional):
- CamScanner does not support directly merging accounts. If you want to move documents to the new email account, you would need to manually export the documents (as PDFs/images) and then re-upload or save them after signing in with the new email.

4. Backup and Sync:
- Make sure your CamScanner app’s sync or cloud backup is enabled under settings for the old email account to avoid loss of documents in future.

If you don’t have the password for the old email account or no longer have access to it, recovering those documents might not be possible through the app, since they are linked to that particular login.

Would you like help with signing back into the old account or exporting documents once you're logged in? Or is there another detail you want me to check?

Let me know how you want to proceed!

After required signing back into the app, my documents are not showing up even though on my old emai how do I get them restored to my new email addres

Thanks for sharing more about your issue. I understand you signed back into CamScanner but your documents saved under your old email aren’t showing up after switching to a new email address, and you want to restore them to your new email.

From my knowledge and the information I found, CamScanner links your documents directly to the account (email) under which they were created or uploaded. Unfortunately, there is no built-in feature in CamScanner that allows automatic transfer or merging of documents from one email account to another1.

Here’s what you can do to recover your documents:

1. Sign in with the original (old) email account:
- On your iPhone, open CamScanner and log out of the new email account.
- Log back in using your old email credentials. Your documents should reappear if the cloud backup/sync was enabled for this account.

2. Export your documents manually:
- Once logged in to the old account, export your important documents as PDFs or images. You can save these files locally on your iPhone or upload them to a cloud storage service (like iCloud Drive or Google Drive).

3. Switch to your new email account:
- Sign out from the old email and sign in with your new email in CamScanner.
- Now, upload or import the exported documents manually to this new account, so they’re available there.

4. Ensure iCloud Drive settings and permissions are enabled:
- On your iPhone, go to Settings > [Your Name] > iCloud > iCloud Drive. Make sure CamScanner is allowed to use iCloud Drive. This helps with backup and syncing documents properly across logins5.

If you no longer have access to your old email, unfortunately, those documents can’t be recovered through CamScanner’s cloud services, because the data is linked to that account.

To avoid this in the future, I recommend always backing up your documents outside the app periodically.

Would you like me to guide you step-by-step on how to export your documents after logging in with the old email? Or if you want, I can help with troubleshooting iCloud Drive permissions on your iPhone. Just let me know!