Hi there! Let’s get to the bottom of why your Ollie’s Bargain Outlet app isn't showing your card number, rank, or offers. To start, can you tell me if you’re logged into your Ollie’s Army account within the app? Also, have you registered your Ollie’s card online before trying the app?

Often, the app requires an active login tied to your registered Ollie’s Army account to display those card details, rank, and offers properly. If you haven’t created or logged into your account yet, that might be why the info is missing.

Here’s a step-by-step on what you can try:

1. Log in or create an account:
- Open the Ollie’s app.
- Go to the login section and either enter your credentials or create a new account if you haven’t registered your card yet.
- Verify your email if prompted, as the app and website sync depend on that9.

2. Check your profile info:
- Make sure your profile has a valid mailing address and is complete because incomplete profiles can sometimes affect rewards and offers display4.

3. View your card and offers:
- After logging in, navigate to the "My Ollie's Card" section in the app to see your card number and rank.
- Check the “My Offers” tab to see any active coupons or rewards1 8.

4. Update or reinstall the app:
- If you have done all this and still see no info, try closing the app entirely and reopening it.
- Consider uninstalling and reinstalling the app to ensure you have the latest version and a fresh login session.

If you’ve already logged in and tried these steps, let me know. We can then dig deeper, like checking for any account or app sync issues.

Are you able to check your account login status and profile details now?