Hi there! I understand you’re trying to clock in on the PilotCo app, but it just keeps showing "loading" and doesn’t let you complete the process. Let’s get this sorted out for you.

To start, could you tell me if this started happening recently, like after an update? Also, have you tried any fixes yet, like restarting the app or your device?

Meanwhile, here’s a step-by-step approach we can try:

1. Restart the PilotCo app: Close the app completely (make sure it’s not running in the background) and then open it again.

2. Check your internet connection: A slow or unstable connection can cause apps to get stuck loading. Try switching from Wi-Fi to a mobile network or vice versa, and see if that helps.

3. Clear app cache and data (on Windows with a WebKit browser, you might need to clear the browser’s cache since it depends on the app’s design):
- In your browser, press Ctrl+Shift+Delete to open the clear browsing data window.
- Clear cached images and files along with cookies; this can help if stale data is causing the issue.

4. Update the app: If you’re using a Progressive Web App or browser-based access, ensure your browser is updated to the latest version. Sometimes apps don’t function well on outdated browsers.

5. Log out and log back in: Sometimes re-authenticating refreshes the session and resolves loading hangs.

If you’ve already tried any of these, please let me know so I can recommend next steps. Sometimes PilotCo users have reported similar issues tied to recent updates or server-side delays, so if none of this helps, we might want to check if there is a known outage or bug affecting the app currently.

Would you like me to guide you through any of the steps above, or do you have any preferences on what you’d like to try first?