Hi! I understand you’re having trouble with scoring properly and scheduling matches in the CricHeroes app. Let’s get this sorted out for you.

To start, can you tell me:
1. What exactly happens when you try to score a match? Are you unable to input certain events, or does the app crash or freeze?
2. When scheduling a match, are you facing error messages, or is the option simply not available?
3. Have you tried any fixes already, like restarting the app or logging out and back in?

Meanwhile, here’s a basic step-by-step you can try to fix scoring and scheduling issues:

### Step 1: Update the App
Make sure you have the latest version of CricHeroes installed. Sometimes bugs causing problems are fixed in updates.

### Step 2: Check Network Connection
Both scoring and scheduling require a stable internet connection. Since you’re on Android 10 with WebKit, confirm your device is connected to a reliable Wi-Fi or mobile data network.

### Step 3: Clear App Cache
Sometimes cached data can cause app glitches:
- Go to your device Settings > Apps > CricHeroes
- Tap Storage > Clear Cache
- Then reopen the app and try again.

### Step 4: Resume or Restart Match
If scoring didn’t save properly, you might be able to resume the match:
- Open CricHeroes app
- Go to "My Matches"
- Look for the match in-progress and tap to resume scoring

### Step 5: Scheduling Match Properly
To schedule a match:
- Open CricHeroes
- Go to “Arrange Match” or “Schedule Match” under your team options
- Fill in required details (teams, date/time, venue)
- Save and confirm the schedule

If scheduling option is missing or not working, it might relate to your account privileges (e.g., only team admins can schedule matches).

If you have already tried some steps or run into specific error messages, please share them with me so I can tailor the solution better.

For detailed guidance, you can also check CricHeroes official FAQs on arranging matches and scoring here: 1.

Does this help so far? Let me know what you’ve tried or what you see on your screen, and I’ll help you fix it!

Didn't score properly and can't schedule a match

Thank you for confirming the issue about not scoring properly and being unable to schedule matches. Let's take a closer look and try some specific steps that might resolve this on your Android 10 WebKit device.

First, just to clarify, when you say "didn't score properly," do you mean the scores are not saving or updating during the match? Also, when attempting to schedule a match, are you unable to access the scheduling screen at all, or does the app give an error message?

Meanwhile, here are some tailored steps to try:

1. Check User Role and Permissions: Only team admins or captains typically have privileges to schedule matches. Ensure your account is set with the correct role in your team.

2. Resume or Complete Pending Matches: If your previous match scoring wasn’t saved properly, sometimes the app will block scheduling new matches until the in-progress match is completed or cancelled. Check if there is any match under "My Matches" that needs to be finished or discarded.

3. Update the CricHeroes App: Make sure your app is updated to the latest version from Google Play Store, as updates often fix bugs related to scoring and scheduling.

4. Clear Cache and Data:
- Go to Android Settings > Apps > CricHeroes > Storage
- Tap "Clear Cache" first, then if issue persists, try "Clear Data" (Note: Clearing Data will log you out, so keep your login details handy).

5. Network Connection: Since scoring and scheduling require internet, verify your connection is stable. Try switching between Wi-Fi and mobile data.

6. Reinstall the App: If clearing cache/data doesn’t help, uninstall the app and reinstall it to refresh all app files.

If after these steps the problem continues, it might be a bug or server-side issue. At that point, contacting CricHeroes support directly can be useful: [email protected].

For detailed guidance on scoring and scheduling matches, you may also want to check the CricHeroes FAQs and the Tournament Organizer Handbook available here: FAQs and Tournament Organiser Handbook

Would you like me to walk you through any of these steps? Also, let me know any specific errors or messages you see on your screen. That will help me assist you better!

I can't score a match can't schedule a match

Thanks for sharing that you can’t score or schedule a match on CricHeroes. Let’s try to get this fixed step-by-step for your Android 10 device using WebKit.

First, a couple of quick checks to understand better:

- When you try to score a match, does the app allow you to start scoring at all, or is the option greyed out or missing?
- When scheduling a match, do you see the scheduling option but can’t complete it, or does the option not appear?
- Are you logged in with a team admin or captain account? Only users with these roles can schedule matches.

Meanwhile, here are some practical steps to try:

1. Resume Any Pending Matches:
Sometimes, if there is an unfinished or in-progress match, the app may block scheduling new matches. To check, open CricHeroes → go to “My Matches” → look for any matches labeled “In Progress” or “Pending” → finish scoring or cancel if you no longer want to complete them. You can also resume scoring from here if it was interrupted. This might fix both scoring and scheduling locks.

2. Check Your User Role:
Make sure you have permissions to schedule. Only team admins or captains can schedule matches. You can check or request this role in your team’s settings.

3. Update the App:
Ensure you have the latest CricHeroes app version installed. You can update it from Google Play Store here: CricHeroes on Play Store

4. Clear Cache and Data:
- Go to Android Settings → Apps → CricHeroes → Storage → Tap "Clear Cache".
- If the problem persists, try “Clear Data” but remember you will need to log in again.

5. Check Network Connection:
Scoring and scheduling need internet. Try switching Wi-Fi on/off or use mobile data.

6. Reinstall the App:
If none of the above works, uninstall and reinstall CricHeroes.

For more detailed guidance on scoring and scheduling, you might find these resources helpful:
- CricHeroes FAQ (Scoring Related): https://cricheroes.com/faq
- How to Resume a Match Video Tutorial: YouTube Tutorial

Please try these steps and let me know if any errors come up or if something doesn’t work as expected. I’ll help you from there!

Are you satisfied with the solution I provided?

Didn't score properly and can't schedule a match

Hi again! Since you’re facing issues with both scoring and scheduling matches on CricHeroes, let’s try a focused approach based on what’s worked for many users in similar cases.

### Step 1: Resume Your Match Scoring
Sometimes, if a scoring session wasn’t completed properly, it can block starting new matches or scheduling. To resume scoring:
- Open the CricHeroes app on your Android device
- Go to Matches → My Matches
- Find the match that you didn’t finish scoring
- Tap on it and select Resume Scoreboard
- Complete scoring the match or save the updates properly
If you have trouble finding this, there’s a helpful video tutorial here: Resume scoring match on CricHeroes 2.

### Step 2: Check Your Role and Permissions
Only team admins or captains can schedule matches. Please confirm:
- Are you logged in with the correct team role?
- If unsure, check with your team admin or update your role in the team settings.

### Step 3: Update and Refresh Your App
Make sure your app is up to date:
- Visit the Google Play Store link: CricHeroes on Play Store 10
- Update if available.

Also, clear cache to remove any temporary glitches:
- Settings → Apps → CricHeroes → Storage → Clear Cache
- If issues persist, try “Clear Data” but remember you will need to log in again.

### Step 4: Network Connection
Both scoring and scheduling require a stable internet connection. Switch between Wi-Fi and mobile data to test.

### Step 5: Schedule Matches After Clearing Pending Issues
Once your previous match scoring is completed or canceled, scheduling new matches should be accessible via:
- Open CricHeroes → Team → Arrange Match or Schedule Match
- Fill in match details and save.

### Extra Help
For detailed instructions, FAQs and even tournament organizing tips, visit: CricHeroes FAQ 1 and Tournament Organizer Handbook 6.

If after these steps you still can’t score or schedule matches, it could be a technical bug or account-specific issue. In that case, contacting CricHeroes support directly at [email protected] might be necessary.

Would you like me to guide you through the resume scoring step on your device? Let me know if you see any error messages or if any step feels confusing!

Are you satisfied with the solution I provided?

How to change captain and admin

Hi! To change your team captain or admin in the CricHeroes app, here’s a simple way to do it on your Android device:

1. Open the CricHeroes app and go to the Side Menu.
2. Select Teams and then tap on your team’s name.
3. Scroll through the list of players and tap on the player you want to make captain or admin.
4. A menu will pop up—look for the option labeled Captain (to change captain) or Make Admin.
5. Tap that option to assign the role to the selected player.

Keep in mind only the current team owner or admin can assign captain or admin roles to others.

If you want, I can guide you through these steps in detail. Also, here’s the official CricHeroes FAQ link for this info: How to change captain and admin.

Does this help you update your team roles?

Didn't score properly and can't schedule a match

Thanks for reaching out again about the scoring and scheduling issues on CricHeroes. Let’s focus on resolving these smoothly on your Android 10 device.

### Step 1: Resume Your Incomplete Match Scoring
If a match wasn’t scored properly or unfinished, CricHeroes might block starting new scoring or scheduling new matches until the previous one is resolved. Here's what to do:
- Open the CricHeroes app
- Go to Matches → My Matches
- Find the match that was not scored properly
- Tap it and select Resume Scoreboard to continue and complete scoring
This step often resolves both scoring and scheduling blocks. You can watch a helpful tutorial here: Resume an already created match on CricHeroes 1.

### Step 2: Verify Your User Role and Permissions
Scheduling matches is usually restricted to team admins or captains. Please check:
- Are you logged in as an admin or captain in your team?
- If not, you may need to request role elevation from an existing admin.

### Step 3: Update and Refresh Your App
- Open Google Play Store and update CricHeroes to the latest version: CricHeroes on Play Store 6
- After updating, clear the app cache: Settings → Apps → CricHeroes → Storage → Clear Cache
- If issues persist, clear data (note: you will need to log in again)

### Step 4: Check Your Internet Connection
Ensure your connection is reliable. Try switching between Wi-Fi and mobile data to see if it helps the app function correctly when scoring or scheduling.

### Step 5: Schedule a New Match
Once previous matches are completed and you have the necessary role:
- Open CricHeroes → Team section → Arrange or Schedule Match
- Fill in the details and save the match

If you continue facing problems after these steps, it could be a technical issue specific to your account or app installation. In that case, contacting CricHeroes support at [email protected] is a good idea.

If you'd like, I can guide you through any of these steps in detail. Are you seeing any error messages or specific behaviors when trying to score or schedule?

Are you satisfied with the solution I provided?