Hello! I understand your AllTrails app started pausing after an update, even though it worked fine before, and you've already updated the app and restarted your phone. Could you please tell me if the app pauses during hikes/recordings or is it pausing randomly at other times too?

Meanwhile, here’s a helpful plan to try fixing this issue, focusing on your Android 10 device and WebKit browser environment:

1. Check Battery Optimization: Android often restricts background activity to save battery, which can cause pausing.
- Go to your phone’s Settings > Battery > Battery Optimization (or similar).
- Find AllTrails in the list and set it to Not Optimized or Unrestricted.
- Also, within the AllTrails app settings, turn off any battery saver options if available.
2. Clear App Cache:
- Go to Settings > Apps > AllTrails > Storage > Clear Cache.
3. Sign Out and Sign Back In:
- Sometimes resyncing your account can help after an update.
4. Check Location Permissions:
- Ensure AllTrails has permission for Location set to "Allow all the time" or at least "Allow only while using the app," because GPS interruptions can cause tracking to pause.
5. Disable Background Restrictions:
- Long-press the AllTrails app icon, tap App info, find Battery, then make sure background activity or usage is unrestricted.
6. Update WebKit and System Components:
- Though you’re on Android 10, make sure system components related to WebKit (like Android System WebView) are updated via Google Play Store.

These steps address common causes such as battery-saving interruptions and permission settings that can lead to the app pausing randomly after an update[1][5].

If after trying these, the issue persists, it might be a known bug currently being worked on by AllTrails, in which case I'd recommend keeping the app updated and checking for patches. I can also help you escalate the issue to our Android support team if needed.

Could you try these out and let me know how it goes? Also, please share if the app pauses only during hikes or anytime.

Are you satisfied with the solution I provided?