Hi there! I see your AllTrails app keeps pausing itself during your hikes. To get a better understanding, could you tell me if this happens right after you start recording a hike, or does it pause randomly during your activity? Also, is your phone’s screen turning off or locking when this happens?
Meanwhile, here are some steps that often help with this issue on Android 10 devices:
1. Disable Battery Saver for AllTrails: Sometimes, the Android battery optimization feature can stop the app from running fully in the background, causing pauses. To fix this: - Go to Settings > Apps > AllTrails > Battery - Find Battery Optimization or similar and set AllTrails to Unrestricted or Not Optimized. This prevents the system from pausing the app to save battery.
2. Check Phone Battery Saver Settings: If your phone has a battery saver mode enabled, try disabling it while using AllTrails as it can interfere with app background processes.
3. App Permissions: Confirm that AllTrails has the necessary permissions for location and background activity: - Go to Settings > Apps > AllTrails > Permissions, and ensure Location is allowed and set to Allow all the time if possible.
4. Keep the Screen On or Use Wake Lock: Some phones pause apps when the screen locks. Try temporarily setting your screen timeout to a longer duration while hiking or use a feature within AllTrails to keep the app active.
5. Sign Out and Sign Back In: Signing out and back into the app can resync and refresh account settings that might be causing pauses.
6. Update the App: Make sure your AllTrails app is updated to the latest version, as updates often include bug fixes addressing paused recordings.
If you’ve already tried these or want me to guide you through any step, just let me know. Also, if the issue persists, I can check if there are any ongoing bugs reported for Android devices like yours.
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Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
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Hi there! I see your AllTrails app keeps pausing itself during your hikes. To get a better understanding, could you tell me if this happens right after you start recording a hike, or does it pause randomly during your activity? Also, is your phone’s screen turning off or locking when this happens?
Meanwhile, here are some steps that often help with this issue on Android 10 devices:
1. Disable Battery Saver for AllTrails:
Sometimes, the Android battery optimization feature can stop the app from running fully in the background, causing pauses. To fix this:
- Go to Settings > Apps > AllTrails > Battery
- Find Battery Optimization or similar and set AllTrails to Unrestricted or Not Optimized.
This prevents the system from pausing the app to save battery.
2. Check Phone Battery Saver Settings:
If your phone has a battery saver mode enabled, try disabling it while using AllTrails as it can interfere with app background processes.
3. App Permissions:
Confirm that AllTrails has the necessary permissions for location and background activity:
- Go to Settings > Apps > AllTrails > Permissions, and ensure Location is allowed and set to Allow all the time if possible.
4. Keep the Screen On or Use Wake Lock:
Some phones pause apps when the screen locks. Try temporarily setting your screen timeout to a longer duration while hiking or use a feature within AllTrails to keep the app active.
5. Sign Out and Sign Back In:
Signing out and back into the app can resync and refresh account settings that might be causing pauses.
6. Update the App:
Make sure your AllTrails app is updated to the latest version, as updates often include bug fixes addressing paused recordings.
If you’ve already tried these or want me to guide you through any step, just let me know. Also, if the issue persists, I can check if there are any ongoing bugs reported for Android devices like yours.
Are you satisfied with these suggestions so far?