Hi! I understand that you and several others are having trouble logging into OurTime right now. Let’s get to the bottom of this together.

To help you best, could you tell me if you’re using the OurTime website on your Windows device or are you trying through the app? Also, when you try to log in, do you get any specific error messages or does the page just not respond?

In the meantime, here are some initial steps that often help resolve login problems:

1. Clear your browser cache and cookies on WebKit. Sometimes corrupted cached data can prevent login.
2. Try using a different web browser to check if the issue is browser-specific.
3. Make sure your internet connection is stable and not blocking the site.
4. Verify your password is correct. If you’re unsure, you can reset your password through the OurTime password reset page.
5. Check if OurTime’s site is experiencing downtime or server issues, as sometimes this prevents many users from logging in simultaneously.

Since you mentioned thousands are affected, it could be a temporary server overload or outage. If that’s the case, the technical team is usually on it working for a fix.

Have you tried any of these already? Let me know what you’ve done and also any error details you’re seeing, so I can guide you with the next steps!