Hi! Thanks for reaching out about the Tacx Training Desktop App version 4.76.3.0 and the Garmin Connect login details. To get started, just to clarify—are you looking to find where exactly in the app you enter your Garmin Connect login credentials, or are you having trouble logging in to Garmin Connect through the Tacx app? Also, is the app showing any error messages when you try to connect?

This will help me guide you precisely on next steps.

I have a problem that after finishing a ride, the uploading process starts but does not complete. So I would like to logout of the Tacx Desktop app and login again to refresh the connection.

Thanks for explaining the upload problem after your rides and your wish to log out and back in to try refreshing the connection. Let’s tackle this step-by-step.

Tacx Training Desktop App currently does not display a straightforward "logout" button in the interface, which makes the process a bit less obvious. To effectively log out of your current session, you can try this:

1. Close the Tacx Training app completely. Ensure it’s not running in the background in your system tray.
2. Clear the app’s login cache and credentials:
- On Windows 10, open Settings > Accounts > Email & accounts and check if Tacx or Garmin accounts are listed; if yes, try removing them.
- Alternatively, navigate to the app’s local data folder, usually found under C:\Users[YourUserName]\AppData\Local\Tacx Training, and clear cached data or login files (be careful to back up if needed).
3. Restart your PC to ensure all cached sessions are cleared.
4. Open the Tacx Training Desktop App again, which should now prompt you to log in fresh with your Garmin Connect account.

Regarding your rides not uploading fully after finishing: Sometimes rides get stuck if the app struggles to communicate with the cloud or Garmin’s servers. You could also:

- Check your network connection is stable and no firewall is blocking the app.
- Make sure the app is up to date. Version 4.76.3.0 is relatively recent, but checking for updates never hurts.
- Try exporting your ride manually if the automatic upload stalls:
- After finishing your ride, look for an option to save or export the .FIT or .TCX file locally.
- Then, upload that file manually to Garmin Connect via their web interface as a temporary workaround.

If problems persist, it might be worth checking Garmin’s server status or known issues forums to see if their services have temporary problems or if others report similar upload failures2 1.

Would you like me to guide you through clearing cache or exporting a ride manually? Also, did you notice any error messages during the upload attempt?

Unfortunately there is no account listed in Email & Accounts, nor is there a folder named C:\Users[YourUserName]\AppData\Local\Tacx Training. Can you give me another possibility to logout of the Tacx Desktopo App?

Thanks for the update! Since there’s no account listed under Windows Email & Accounts and no Tacx folder in AppData, it looks like the usual places to clear login info aren’t available on your system.

From what I've gathered, the Tacx Training Desktop App currently doesn’t have a dedicated logout button in the interface itself. The login credentials are usually cached internally. In some forum discussions, users who wanted to switch accounts or "logout" found that the workaround is to completely uninstall and then reinstall the app to reset the login state. That forces the app to prompt for login again when you restart it.

Here’s what you can try:

1. Uninstall the Tacx Training Desktop App:
- Go to Settings > Apps > Apps & Features
- Find Tacx Training Desktop App in the list, select it, and click Uninstall

2. Reboot your PC.

3. Reinstall the latest version of the Tacx Training Desktop App from the official Garmin / Tacx website.

4. Open the app, and you should be prompted to log in again. This will be a fresh login session to Garmin Connect.

If reinstalling feels too cumbersome, another thing to try is: after you finish your ride and the upload stalls, disconnect your internet briefly, then reconnect and try to upload manually or restart the app.

Would you like detailed steps for uninstalling and reinstalling? Also, if the upload problem persists after fresh login, we can explore other network or app-specific troubleshooting steps.

Here is a relevant forum thread where users discuss user switching and login issues in the Tacx app that might interest you: Garmin Forums on changing users in Tacx app 1.

Let me know how you want to proceed!