Hi there! Sorry to hear you're having trouble recording your weight and exercise in the Nutritionix Track app on your Mac. Just to get a clear picture, when you say it won't allow you to record, do you mean the app freezes, doesn't save the entries, or maybe the input fields are unresponsive? Also, is this issue happening only for weight and exercise entries or for other logs too?

While you clarify, here are some initial steps you might try on your OS X 10.15.7 device:

1. Make sure the app is updated to the latest version available on the App Store. Sometimes bugs that prevent logging get fixed in updates.

2. Close the app completely and relaunch it to refresh its state.

3. Check your internet connection, since some logging functions require syncing with the Nutritionix servers.

4. Try logging weight and exercise entries using a different method if available — for example, using voice logging or manually entering data if voice fails.

5. Look if there are any app permission prompts waiting — sometimes the app needs access to certain health or fitness data to record exercise properly.

If none of those work, it might be an app-specific bug. There was a note last year about trouble logging weight accurately especially regarding decimal points in pounds. The team was working on it then, so if that is your issue, it might be good to check if there’s a newer app version or contact Nutritionix support for a patch3.

Let me know what happens or if you can describe any error messages or screen behavior, and we can dig a bit deeper! Are you able to try these steps now?