Hi! I see you're having trouble with the GeoGuessr app not working. Could you tell me a bit more about what's happening? For example, is the app not opening at all, crashing, or is a specific feature like the map or game rounds not loading correctly? Any details will help us get to a solution faster.

When i want to open main page, it opens subscription page

Thanks for sharing that your GeoGuessr main page opens the subscription page instead. This often happens if the system doesn't recognize an active subscription or is having trouble logging into your account correctly.

Let’s try some quick checks and fixes:

1. Verify Your Login: Sometimes, you might be logged out or on a guest version of the site. Please log out completely, close your browser, then open it again and log back in with the exact account you used to subscribe.

2. Check Subscription Status: Go to your account profile page on GeoGuessr (https://www.geoguessr.com/pro) and verify if your subscription is active. If your subscription expired or didn't process correctly, the app will direct you to the subscription page.

3. Clear Cache and Cookies: Since you’re on Windows using a WebKit-based browser, cache or cookies might cause session issues.
- Press F12 to open Developer Tools.
- Right-click on the reload button and select “Empty Cache and Hard Reload” or alternatively clear cookies for geoguessr.com in browser settings.

4. Try Another Browser: If this continues, try accessing GeoGuessr through a different browser like Chrome or Firefox to see if it’s browser-related.

5. Subscription Purchased on Different Platform: If you bought your subscription on mobile or a different platform, sometimes it doesn't sync immediately with the web version. Logging in correctly is crucial here.

If after doing these steps the issue persists, please let me know. We may then need to look deeper into your account subscription or even verify if the system is linking your account correctly1.

Does this sound like what you’re experiencing? Would you like me to walk you through any of these steps?

Not working