Hi! I understand you're having trouble with Club Cooee not responding when you connect via WiFi on your Windows device, but it seems to work otherwise. Let's get this sorted out together.

To start, can you tell me a bit more about what exactly happens when you try to use the game on WiFi? For example:
- Does the game freeze, fail to load, or show any error messages?
- Does this issue happen with all WiFi networks or just one?
- Have you noticed if your internet speed or connection drops when on WiFi compared to another connection (such as Ethernet or mobile data)?

Meanwhile, here are some initial steps you can try:

1. Restart your router and PC: Sometimes the network gear and device just need a fresh start to clear any temporary network glitches.

2. Check WiFi signal strength: Make sure your device has a strong WiFi signal. If you're far from the router, try moving closer.

3. Forget and reconnect to the WiFi network:
- Go to WiFi settings on your Windows 10 machine.
- Click your WiFi network and select "Forget".
- Then reconnect by entering the password again.

4. Disable any VPN or proxy: VPNs or proxies may interfere with game connections. Temporarily disable them and test.

5. Check firewall and antivirus settings: Sometimes they block game connections on WiFi networks. Ensure Club Cooee is allowed through your security apps.

6. Switch to a different DNS: If default DNS from your ISP is causing issues, try changing to a public DNS like Google DNS (8.8.8.8 and 8.8.4.4).
- On Windows 10: Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings > Right-click your WiFi adapter > Properties > Select "Internet Protocol Version 4 (TCP/IPv4)" > Properties > Use the following DNS server addresses.

If after these steps the problem persists, I can guide you to more advanced troubleshooting such as checking your network adapter drivers or looking into Club Cooee server status for outages or attacks that might impact connectivity.

Could you please try the first steps and let me know what you find? That’ll help me tailor the next recommendations for you.

while using wifi only game not working

Thanks for clarifying that the game doesn't work only when you're connected via WiFi. Let's try to narrow down the cause.

From what you describe, it sounds like something about your WiFi connection might be blocking or interfering with the game. This is a known kind of issue some users face with certain networks.

Here's what I'd suggest next:

1. Check if your router or network has firewall or parental controls that could block some game servers or ports. You can access your router’s settings (usually via a web browser at 192.168.1.1 or similar; check your router manual). Look for any filters or restrictions and temporarily disable them to test.

2. Try connecting to a different WiFi network, like a mobile hotspot or a friend’s WiFi. If the game works there, the problem likely lies in your original WiFi network settings.

3. Reset network settings on your PC:
- Open Command Prompt as Administrator.
- Type these commands one by one, pressing Enter after each:
<br> netsh winsock reset<br> netsh int ip reset<br> ipconfig /release<br> ipconfig /renew<br> ipconfig /flushdns<br>
- Restart your computer and try the game again.

4. Temporarily disable your Windows Firewall and any antivirus security software just to test if they are blocking the game on WiFi.

5. Considering possible wider connectivity problems, check if Club Cooee servers are experiencing issues. There have been reports of DDoS attacks causing sporadic connection problems7.

If after these steps the issue with WiFi persists, please let me know. We can explore more advanced options like checking your network adapter drivers or detailed router diagnostics.

Are you able to try these steps and let me know what happens? That will help me help you best!

Why doesn't Club Cooee work on WiFi?

Thanks for your question about why Club Cooee might not work on WiFi. There can be several reasons why the app faces issues specifically when connected via WiFi:

1. Network Restrictions or Firewall on Your WiFi Router: Sometimes routers have security settings, firewalls, or parental controls that block certain game servers or the ports used by Club Cooee, preventing the app from connecting properly.

2. DNS or IP Configuration Issues: Your WiFi network may have DNS settings or IP conflicts that disrupt the communication between your device and Club Cooee servers.

3. Interference from Security Software: Antivirus or firewall software on your device might treat the WiFi connection differently than mobile data, blocking the necessary traffic when you're on WiFi.

4. Router or ISP Problems: Sometimes the internet service provider or router firmware has bugs or limits that interfere, especially if the network is congested or misconfigured.

5. Server-side Issues: Club Cooee has occasionally experienced severe DDoS attacks causing connectivity problems that might selectively impact some users or networks8.

What you can try:
- Restart your router and PC to refresh connections.
- Check your router settings for any blocks or parental controls and disable them temporarily.
- Change your DNS to a public one like Google's (8.8.8.8).
- Temporarily disable your firewall and antivirus to see if that helps.
- Try connecting through a different WiFi network or using mobile data to compare.
- Make sure your network adapter drivers on Windows 10 are up to date.

If these steps don't solve the problem, it may help to reach out via Club Cooee's official support where you can create a ticket for deeper troubleshooting2.

Does this match what you're experiencing? I can help walk you through any of these steps if you'd like!