Hi! I see that PlayScore 2 crashes for you right after you load a PDF. That definitely shouldn't be happening. To get a better idea, could you tell me:
1. Is this happening with all PDF files or just specific ones? 2. Are these PDFs photos or digitally-created sheet music? 3. Have you tried reopening or rescanning the PDF in the app?
In the meantime, here’s a simple checklist to try:
1. Refresh the score: If it’s a photographed score, tap the refresh icon to recapture and rescan the page inside PlayScore 2. Sometimes rescanning clears errors. 2. Try a different PDF: Open another sheet music PDF to check if the crash is file-specific. 3. Restart the app and device: Close PlayScore and reboot your Windows 10 PC. That often fixes temporary glitches. 4. Update PlayScore 2: Ensure you’re running the latest version since patches often fix crashes.
If these don’t help, it could be related to complicated PDFs or resource limits on your system. Could you also share your PlayScore 2 version number? That way, I can check for any known issues or advanced fixes.
Let me know how these first steps go! We’ll get to the bottom of it.
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Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
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Hi! I see that PlayScore 2 crashes for you right after you load a PDF. That definitely shouldn't be happening. To get a better idea, could you tell me:
1. Is this happening with all PDF files or just specific ones?
2. Are these PDFs photos or digitally-created sheet music?
3. Have you tried reopening or rescanning the PDF in the app?
In the meantime, here’s a simple checklist to try:
1. Refresh the score: If it’s a photographed score, tap the refresh icon to recapture and rescan the page inside PlayScore 2. Sometimes rescanning clears errors.
2. Try a different PDF: Open another sheet music PDF to check if the crash is file-specific.
3. Restart the app and device: Close PlayScore and reboot your Windows 10 PC. That often fixes temporary glitches.
4. Update PlayScore 2: Ensure you’re running the latest version since patches often fix crashes.
If these don’t help, it could be related to complicated PDFs or resource limits on your system. Could you also share your PlayScore 2 version number? That way, I can check for any known issues or advanced fixes.
Let me know how these first steps go! We’ll get to the bottom of it.