Hi! I’m Charlotte. I see you’re having trouble with The Queen’s Gambit Chess app crashing instantly when trying to open it, and you’ve already reinstalled the app and rebooted your iPhone—good first steps! Just to confirm, you’re on iOS 18.5, right?

To help narrow down the issue further, can you tell me if your iPhone has sufficient free storage? Sometimes, apps can crash if the device is low on available space. Also, has the app ever worked fine before on this phone or did the crashes start recently after a specific update or change?

In the meantime, here’s a step-by-step checklist to try next:

1. Check for updates:
- Open the App Store, tap your profile icon on the top right, and scroll down to see if The Queen’s Gambit Chess app has an available update. If so, install it.
- Also, go to Settings > General > Software Update to ensure your iOS is the latest version. App compatibility improves with the latest OS updates.

2. Close background apps:
- Double press the Home button (or swipe up from the bottom and pause for Face ID phones) to see your open apps, and swipe The Queen’s Gambit Chess off the screen to fully close it.

3. Free up storage if needed:
- Go to Settings > General > iPhone Storage and check if you have at least a couple of gigabytes free.

4. Reset app settings (if available):
- Sometimes the app’s settings or cache can get corrupted and clear on uninstall, but if there’s a reset option inside the app when you manage it through iOS settings, try that once the app is installed again.

If you’ve done all this and it still crashes immediately, there might be a deeper compatibility or profile issue. At that point, I’d recommend contacting our support team at [email protected] with details about your device model, iOS version, and the crash behavior, so they can investigate further.

Would you like me to guide you through any of these steps now? Also, let me know if you noticed any patterns, like the crash happening only after login or at a specific screen.