Hi! Thanks for reaching out about the Mantis Laser Academy app restarting repeatedly after 1 or 2 shots. To help you better, could you tell me a bit more? For example, are you seeing any error messages when the app stops, or does it just shut down on its own? Also, have you tried any troubleshooting steps so far?
In the meantime, a common issue with the app stopping and restarting like that can be related to how the sensor and the app communicate. Here's a straightforward approach to try first:
1. Fully close the Mantis Laser Academy app on your Mac. 2. Power down the hardware (sensor) you’re using with the app. 3. Restart your Mac. 4. Power the hardware back on. 5. Open the app again and reconnect the hardware.
This sequence of restart steps can often clear a sensor software glitch causing the app to stop and restart after a few shots1.
If that doesn’t resolve the issue, checking the app’s settings, particularly the shot detection delay, might help. Sometimes adjusting the shot detection delay can prevent the app from restarting due to misreading shots6.
Could you try these steps and let me know what happens? If it keeps happening, I can guide you through some more detailed troubleshooting.
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Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi! Thanks for reaching out about the Mantis Laser Academy app restarting repeatedly after 1 or 2 shots. To help you better, could you tell me a bit more? For example, are you seeing any error messages when the app stops, or does it just shut down on its own? Also, have you tried any troubleshooting steps so far?
In the meantime, a common issue with the app stopping and restarting like that can be related to how the sensor and the app communicate. Here's a straightforward approach to try first:
1. Fully close the Mantis Laser Academy app on your Mac.
2. Power down the hardware (sensor) you’re using with the app.
3. Restart your Mac.
4. Power the hardware back on.
5. Open the app again and reconnect the hardware.
This sequence of restart steps can often clear a sensor software glitch causing the app to stop and restart after a few shots1.
If that doesn’t resolve the issue, checking the app’s settings, particularly the shot detection delay, might help. Sometimes adjusting the shot detection delay can prevent the app from restarting due to misreading shots6.
Could you try these steps and let me know what happens? If it keeps happening, I can guide you through some more detailed troubleshooting.