Hi! I understand your shared CareCam Pro device is not providing notifications and shows as offline. Let me help you get this sorted out. To start, could you please tell me:

1. Are all users experiencing this issue on their shared device, or just some?
2. Did the problem begin recently after any changes, like app updates or network changes?
3. Have you tried any troubleshooting steps so far, such as restarting the device or the app?

Once I have a bit more info, I can guide you through the most effective fixes tailored for your Windows environment with WebKit browser.

Meanwhile, here’s a basic checklist we can look into together:

1. Check that the camera has power and a solid connection to your network.
2. Verify the shared device has the correct user permission settings in the CareCam Pro app. Sometimes notifications and visibility depend on roles assigned.
3. Confirm your Windows 10 notifications settings allow alerts from the CareCam Pro app.
4. Reboot the camera and your PC to refresh network connections.
5. Try signing out and signing back into the app on the shared device.
6. Make sure the app is up to date.

Let me know about any steps you've tried or additional symptoms you notice. We’ll get those alerts back in no time!