Hi there! I’m Alice Johnson, here to help with your NaturalReader AI Generator issue. Could you tell me a bit more about what exactly isn’t working? For example, is the AI Generator not responding at all, or is it showing an error message? Also, are you using the web app or a desktop/mobile version? This info will help me guide you better.

Meanwhile, some common easy first steps to try include:

1. Refresh your browser or restart the app.
2. Clear the audio cache—this clears stored audio files that might cause errors. You can do this by clicking the Options button (three dots) below the text block and selecting “Delete Audio Cache,” then try generating again.
3. Ensure you are logged in and your subscription plan supports AI generation features.
4. Check your internet connection to make sure it’s stable.

If you’ve tried these or can share what you’ve done already, I can help with more detailed troubleshooting!