Hi there! I see that your Affirm app keeps freezing on your Macintosh system running OS X 10.15.7. I’d love to help you get it working smoothly again.

To start, could you please tell me a bit more about when the app freezes? For example:
- Does it freeze right when you open it or after using certain features?
- Have you noticed if your internet connection is stable when it happens?
- Have you tried closing the app completely and reopening it?

Meanwhile, here are some initial steps specific to a Mac that can often help resolve app freezing issues:

1. Force Quit the Affirm app and restart it:
- Press Command + Option + Esc to open the Force Quit Applications window.
- Select “Affirm” and click “Force Quit.”
- Then, reopen the app from your Applications folder or Dock.

2. Restart your Mac:
- Sometimes a simple restart clears out temporary glitches. Click the Apple icon and choose “Restart.”

3. Check your internet connection:
- A weak or unstable connection could cause the app to freeze, especially if it relies on network data. Try switching between Wi-Fi and wired ethernet if possible, or reset your router.

4. Update the Affirm app:
- Make sure you are running the latest version of the app. Updates often fix bugs causing freezing or crashing. You can check for updates in the app store or Affirm’s website.

5. Clear app cache or data:
- On Mac, some apps store cache files that may become corrupted. While Mac apps vary, you can often clear cache by:
- Closing the app, then in Finder, press Command + Shift + G and enter ~/Library/Caches, look for any Affirm-related folder and delete it.
- Restart the app and see if it runs smoother.

If you’ve already tried these steps or the freezing persists, please let me know, and we can explore some more advanced troubleshooting or check if there’s a deeper account or server issue affecting your experience.

How does this sound? Have you tried any of these yet?