Hi! I understand your NJ TRANSIT app tickets are not activating. Let’s work through this together. Just to clarify, are you having trouble activating a ticket you already purchased, or is the issue happening when you try to purchase tickets as well? Also, is your iPhone connected to the internet when you attempt to activate the ticket?

Generally, ticket activation on the NJ TRANSIT app requires a stable internet connection. Here’s a step-by-step guide to try out:

1. Check your internet connection: Ensure your iPhone is connected to Wi-Fi or cellular data. Without internet, tickets won’t activate.
2. Force close and reopen the app: Sometimes restarting the app resolves minor glitches.
3. Update the app: Go to the App Store and make sure you have the latest version of the NJ TRANSIT app installed.
4. Check app permissions: On your iPhone, go to Settings > NJ TRANSIT and make sure Cellular Data is allowed.
5. Try activating the ticket again: Open the app, go to your tickets, and tap activate while connected to the internet.
6. Reinstall the app if needed: If activation still fails, delete the app and reinstall it, then log in again.

If these steps don’t help, there might be a temporary server issue or increased demand causing activation problems. You can also call NJ TRANSIT support at 862-229-7139 for help2 3 4.

Would you like me to guide you through any of these steps?