[TrustedHousesitters] Website is not responsive

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Danielle
10 months ago In TrustedHousesitters
website is not responsive

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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10 months ago

Hi there! I understand you’re having trouble with the TrustedHousesitters website not being responsive on your Windows device with the WebKit browser. To help you best, could you tell me a bit more about what you mean by "not responsive"? For example, is the website not loading at all, or is it loading but buttons or menus not working? Also, does this happen on all pages or just specific ones?

In the meantime, here are some initial steps we can try to get it working smoothly:

1. Clear Browser Cache and Cookies
Sometimes outdated files stored in your browser can cause loading or responsiveness issues. You can clear your cache and cookies from the browser settings and then reload the site.

2. Try a Different Browser
Since you’re using the WebKit browser, try accessing the TrustedHousesitters website using another browser like Chrome or Firefox on your Windows PC. This can help to isolate if it's a browser-specific issue.

3. Disable Browser Extensions
Some browser add-ons or extensions might interfere with website functionality. Temporarily disable any extensions and try loading the website again.

4. Check Your Internet Connection
Make sure your internet connection is stable. Try loading other websites to confirm if it’s just TrustedHousesitters that’s having trouble.

5. Update Your Browser and Windows
Ensure that your browser and the Windows 10 operating system are up to date. Sometimes older versions have compatibility issues with websites.

If you’ve tried these already, let me know which ones so I can suggest more targeted steps, like checking for any SSL (security) errors or potential site outages.

Feel free to share any error messages you see, too! I’m here to get this sorted with you.

Are you satisfied with these first suggestions?

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