[My Virtual Pet Shop] Kicks me out

N
Nun ya
3 months ago In My Virtual Pet Shop
Kicks me out

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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3 months ago

Hi there! I understand that the My Virtual Pet Shop app is crashing or kicking you out. Let’s see if we can get this sorted out together.

Could you tell me a bit more about what happens? For example:
- Does the app crash immediately when you open it, or after you do something specific?
- Have you noticed any error messages?
- Did this start happening recently after an update or change on your device?

Meanwhile, here are some initial steps you can try on your Android 11 device with WebKit:

1. Restart your device: Sometimes a fresh start clears up temporary glitches.
2. Clear app cache and data:
- Go to Settings > Apps > find My Virtual Pet Shop > tap Storage.
- Select Clear Cache first, then if the issue persists, try Clear Data (note: this may reset app settings or require you to log in again).
3. Update the app: Check the Google Play Store for any app updates and install them.
4. Reinstall the app: Uninstall and then reinstall the app. This often resolves corrupted files causing crashes.
5. Check storage and memory: Make sure your device has enough free storage and memory available, as low resources can cause apps to close unexpectedly.

Let me know how these go or if the problem is a bit different, and we’ll dig deeper!

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