[HISTORY] History app just spins when selecting a show to watch

J
Julie
4 months ago In HISTORY
History app just spins when selecting a show to watch

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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4 months ago

Hi! I understand you’re trying to watch a show on the HISTORY app on your iPhone, but it just keeps spinning and won’t play the video. Let’s work through this together to get you watching again.

First, can I ask a couple of quick things? Are you connected to Wi-Fi or cellular data? And have you tried closing the app completely and reopening it since this started?

Meanwhile, here are some initial steps you can try:

1. Check Your Internet Connection
Make sure your iPhone has a stable internet connection — either Wi-Fi or cellular. If Wi-Fi, try switching to cellular or vice versa to see if it’s a network issue.

2. Restart the HISTORY App
Close the app fully by swiping it away from the app switcher, then open it again.

3. Restart Your iPhone
Sometimes a simple restart can clear up temporary glitches.

4. Update the App
Go to the App Store, check if there’s an update available for the HISTORY app, and install it if so.

5. Clear Cached Data (App Reset)
On iOS, you can try reinstalling the app to clear cached data:
- Delete the HISTORY app from your iPhone.
- Restart your phone.
- Reinstall the app from the App Store.

6. Limit Devices on Network
If multiple devices are streaming or using the internet on the same connection, it can cause buffering or spinning issues. Try limiting other devices connected to your Wi-Fi.

If you’ve already tried some of these, please let me know which ones so I can help you with deeper troubleshooting.

Also, do you see any error message after the spinning, or does it just keep spinning indefinitely?

Looking forward to your reply so we can get this fixed!

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