Hi there! I understand that the DCU Digital Banking app details are not loading in your iPhone Wallet. Let's see if we can get that sorted out for you.

Just to clarify a bit more: are you having trouble with a specific card from DCU not showing details, or is it a more general issue where no DCU card information loads at all in the Wallet app? Also, have you tried removing the card from Wallet and re-adding it, or any other troubleshooting steps so far?

Meanwhile, here’s a step-by-step guide you can try that often resolves issues like this:

1. Check your internet connection: Make sure your iPhone has a stable internet connection via Wi-Fi or cellular data.
2. Force close and reopen Wallet and DCU app: Swipe up from the bottom (or double-click Home button, depending on your iPhone model), find Wallet and DCU app, and swipe them away to close. Then reopen.
3. Restart your iPhone: Sometimes a simple reboot clears temporary glitches.
4. Remove and re-add your DCU card:
- Open Apple Wallet, tap the card that's not loading correctly, then tap the "..." or info button and remove the card.
- Open the DCU Digital Banking app and follow the steps to add your card back to Wallet: usually tapping “Add to Apple Wallet” in the card settings.
5. Check for app updates: Ensure both the DCU Digital Banking app and your iPhone’s iOS are updated to the latest versions (your current OS X is for Mac, but check your iPhone OS version).
6. Verify Apple ID and Wallet settings:
- Go to Settings > Wallet & Apple Pay, make sure everything is enabled.
- Check that your Apple ID is signed in properly in Settings.
7. Check for any DCU outages or maintenance: Sometimes service may be temporarily down. You can check at DCU’s support center here: https://www.dcu.org/dcu-support-center/digital-banking.html

Since you’re on a Mac running OS X 10.15.7, seeing app details on your iPhone Wallet is independent but related to your iPhone's Wallet app and DCU app status.

If after these steps, the app details still don't load properly, please let me know what happened at each step or if there were any error messages. We can go deeper into account settings or escalate if needed.

Are you satisfied with the solution I provided so far?