Hi! I see you're having trouble with the "Just For You" section not loading in the Jewel-Osco Deals & Delivery app. I’d love to help you get that sorted out.

To start, could you tell me:
- Are you using the mobile app or the website on your Windows device?
- Is the issue happening only on "Just For You," or are other parts of the app also loading slowly or not at all?
- Have you already tried any steps like restarting the app, clearing cache, or reinstalling?

Once I have a bit more info, I can guide you through some simple troubleshooting steps.

not working on both mobile and website. Othe parts of the app are loading

Thanks for sharing that this issue happens both on mobile and website, but other parts of the app load just fine. That helps narrow things down!

Since "Just For You" deals are not loading on either platform, here are some steps we can try together:

1. Clear Browser Cache (on Windows for Website)
- Open your browser settings (in WebKit-based browsers like Edge or Chrome)
- Find Privacy or History and clear cached images and files
- Close and reopen the browser, then try to load the "Just For You" section again

2. Check Network Connection
- Ensure you have a stable internet connection to avoid loading issues.

3. Sign Out and Sign Back In
- Sometimes account session issues might block personalized features.
- Log out from your account on the app and website, then log back in.

4. Update or Reinstall the Mobile App
- On your phone, check if the app has an update and install it.
- If updated and still not working, uninstall and reinstall the app.

5. Check for Known Service Issues
- There could be temporary server-side problems affecting personalized deals. Checking support or forums like the Jewel-Osco help page or Reddit might help confirm if others are having the same problem12.

If after these steps "Just For You" still won't load, it may require escalation to Jewel-Osco’s technical support team to verify if there’s an ongoing issue. Would you like me to help you with that contact info or guide you through any of the above steps in more detail?

Are you satisfied with the solution I provided so far?

Is Jewel-Osco app down today?

Thanks for asking! From what I can see, there are no widespread reports or official notices indicating that the Jewel-Osco Deals & Delivery app is down today. Some users may experience trouble with specific features like "Just For You" deals due to account settings or local app issues, but no major outage is currently reported.

If you're still having trouble, trying the steps I mentioned earlier like clearing cache, signing out and back in, or reinstalling the app might help. Also, checking the official Jewel-Osco Help page or their customer support could give you real-time updates if anything changes12.

Would you like me to help you with any of those troubleshooting steps now? Are you satisfied with this update?