Hi there! I understand you're having trouble signing into the Jewel-Osco app today, even though it was working fine yesterday. Let’s see if we can get you back up and running.

First, could you tell me if you see any specific error messages when you try to sign in, or does the app just fail to respond? Also, are you connected to a stable internet connection right now?

While you check that, here’s a simple step-by-step approach you can try since sign-in issues often stem from temporary glitches:

1. Close the Jewel-Osco app completely: On Windows with a WebKit browser, try closing the browser tab fully or restarting your browser to clear temporary app data.
2. Clear the browser cache and cookies: Sometimes old cached data causes login problems. You can clear this by going to your browser settings, looking for privacy or history settings, and then clearing cache/cookies.
3. Restart your computer: A quick restart can resolve network or app conflicts.
4. Check your internet connection: Make sure your connection is stable. If possible, switch between Wi-Fi and wired connection to verify.

If none of these solve it, there may be ongoing technical difficulties affecting the app itself. According to Jewel-Osco’s site, sometimes they experience temporary issues and work on fixing them — they advise checking back a bit later1.

Let me know what happens after these steps, and if you see an error message, please share that with me so I can assist further! Are you satisfied with these suggestions so far?

it says i do not have permission to preform the request

Thanks for sharing the exact message "You do not have permission to perform the request." That’s helpful to narrow things down!

This kind of permission error in the Jewel-Osco Deals & Delivery app usually points to an issue with your account’s setup or how the app is recognizing your login credentials. Let’s try these focused steps:

1. Verify Account Association:
Sometimes the app restricts access if your phone number or login info isn’t fully linked to the Jewel-Osco account in their system. Double-check that the phone number you’re using to sign in is correctly associated with your registered Jewel-Osco account. If you can access your account from the website on a browser, confirm your information there.

2. Update the App:
Make sure the app is updated to the latest version. Outdated versions sometimes cause permission or access errors.

3. Clear Cache and Data for the App:
Although you are using a WebKit-based environment on Windows, if you are accessing via browser, clearing the browser cache and cookies may help. If you switch between using app or browser, do this for both.

4. Re-login After Clearing Data:
After clearing cache/cookies, close and reopen the app/browser and try logging in again.

5. Check for Account Restrictions:
Sometimes, there may be account restrictions on your profile (e.g., age limits, location, or temporary holds). If you recently created or edited your account, verify your info thoroughly.

If these do not clear the error, you might need to contact Jewel-Osco support directly, as this may be a permissions issue they need to address on their backend. They can verify what’s preventing your access. You can reach them at [email protected] or through their official help page4.

Let me know if you want to try these steps together or if you need help emailing support. Are you satisfied with this approach so far?

sorry we're having technical difficulties and are working on fixing them please check back later.

Thanks for letting me know about the message "Sorry we're having technical difficulties and are working on fixing them, please check back later." This means the issue is on Jewel-Osco’s side, and they are actively working to resolve it.

In October 2023, Jewel-Osco has occasionally experienced temporary technical difficulties affecting app functionality, including login and ordering features. These service interruptions typically get resolved within a few hours once their technical team addresses the problem5.

Here’s what I recommend for now:

1. Wait and Try Again Later: Since this is a known issue on their servers, waiting a bit and then trying to sign in again usually works.
2. Monitor Official Channels: You might want to check Jewel-Osco’s official help page or social media for updates on when the service will be restored3.
3. Keep Your App Updated: Once they fix the issue, ensure your app is updated to the latest version to avoid older glitches.
4. Restart Your Device and Internet Connection: When you try again, a quick restart often helps with fresh connections.

If the issue persists beyond a reasonable time (like 24 hours), you can reach out to Jewel-Osco customer support at [email protected] for specific assistance.

Would you like me to guide you on checking for updates or help drafting a message to support? Are you satisfied with this plan?