Hi there! I understand you're seeing a spinning wheel when trying to access products on your computer with the Jewel-Osco Deals & Delivery app. Just to clarify, are you using the app through a browser on your Mac running OS X 10.15, or do you have a desktop version of the app installed? Also, does this spinning wheel happen only when browsing products, or does it occur elsewhere in the app as well?
Once I have that info, I can guide you through some targeted steps to get this sorted. In the meantime, here's a general approach we can try together:
1. Clear Browser Cache (if using app via browser): Sometimes cached data could cause loading issues. - On Safari, go to Safari > Preferences > Privacy > Manage Website Data > Remove all. - Then restart Safari and try again.
2. Check Internet Connection: Make sure your Wi-Fi is stable to avoid loading delays.
3. Restart Your Mac: Simple but effective to clear up temporary glitches.
4. Try Another Browser: If you're using Safari, try Chrome or Firefox and see if the issue persists.
If these steps don’t help, I’ll guide you further, such as checking account data or app storage issues. Feel free to share any additional symptoms or steps you’ve already tried!
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Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi there! I understand you're seeing a spinning wheel when trying to access products on your computer with the Jewel-Osco Deals & Delivery app. Just to clarify, are you using the app through a browser on your Mac running OS X 10.15, or do you have a desktop version of the app installed? Also, does this spinning wheel happen only when browsing products, or does it occur elsewhere in the app as well?
Once I have that info, I can guide you through some targeted steps to get this sorted. In the meantime, here's a general approach we can try together:
1. Clear Browser Cache (if using app via browser): Sometimes cached data could cause loading issues.
- On Safari, go to Safari > Preferences > Privacy > Manage Website Data > Remove all.
- Then restart Safari and try again.
2. Check Internet Connection: Make sure your Wi-Fi is stable to avoid loading delays.
3. Restart Your Mac: Simple but effective to clear up temporary glitches.
4. Try Another Browser: If you're using Safari, try Chrome or Firefox and see if the issue persists.
If these steps don’t help, I’ll guide you further, such as checking account data or app storage issues. Feel free to share any additional symptoms or steps you’ve already tried!