Hi there! It sounds like you’re seeing an error with an OpenTable code, and it’s prompting you to contact customer service. I’d love to help get to the bottom of this for you.

To start, could you tell me more about the exact error message or code you’re seeing? Are you trying to verify your account, redeem a code, or something else? Also, have you already tried entering the code several times or maybe restarted the app or your iPhone?

While I wait for those details, here’s a general approach we can take:

1. Make sure your OpenTable app is updated to the latest version available on the App Store.
2. Restart your iPhone (iOS 18.6.2) to refresh system resources.
3. Double-check the code—it might be case sensitive or have specific formatting.
4. Try logging out of the OpenTable app and logging back in to refresh your session.
5. If you’re still stuck, sometimes issues like this relate to account verification or server-side settings that require direct help.

Because the error suggests contacting customer service, it may be something that needs account-specific support from the OpenTable team. You can reach them here for diner support: https://help.opentable.com/s/contactsupport?language=en_US 1.

Would you like me to help walk you through contacting them, or is there any other detail you can share about the situation? That way I can guide you better.

Code issued to correct info but says must contact customer service

Still says unable to complete request, but all info is accurate and I receive code

Thanks for sharing more details about the error message “unable to complete request” even though you receive the code and your info looks correct. Let’s try to get to the bottom of it.

Since you’re on an iPhone running iOS 18.6.2 and have confirmed the codes and details are accurate, here’s what I’d recommend step-by-step:

1. Try Using a Private/Incognito Browser Window
Sometimes app sessions or cached data cause glitches. Although you’re on the app, you can also try logging in via a private tab in Safari to see if the issue persists there.

2. Clear Cache and Cookies (For Safari)
Go to Settings → Safari → Clear History and Website Data to remove any stored cache. Then, try using the app again.

3. Check Network Connection
A stable internet connection is key. Try switching between Wi-Fi and cellular data. Sometimes network restrictions or weak signals cause transaction failures.

4. Log Out and Log Back In
In the OpenTable app, log out fully, close the app completely by swiping it away, then reopen and log back in. This refresh may fix session issues.

5. Reinstall the App
Delete the current OpenTable app and reinstall the latest version from the App Store. This ensures you have the newest bug fixes.

6. Look for Account or Reservation Conflicts
Occasionally, “unable to complete request” errors can stem from conflicts in the account or specific reservations that need resolving behind the scenes. These happen less often but require support intervention.

If after these steps it still doesn’t work, I recommend contacting OpenTable’s diner support team directly so they can look into your account and the exact cause. Here is their contact page with options to chat or email: https://help.opentable.com/s/contactsupport?language=en_US 7.

Does this make sense? Would you like me to assist with any of these steps? Or if you already tried some, please let me know which ones, and I can adjust the advice accordingly.