Hi there! I see you’re having a TLS handshake issue with the Chatie app on your Android 10 device using the WebKit browser. To help you better, could you tell me a bit more about what exactly is happening? For example, are you getting an error message during login, or does the app fail to load securely? Also, has this been happening recently or intermittently?

In the meantime, here’s a straightforward approach to troubleshoot TLS handshake problems on your setup:

1. Check Date and Time Settings:
TLS handshakes can fail if your device’s date and time are incorrect. Ensure that your Android device has the correct date, time, and time zone under Settings > System > Date & Time.

2. Update the App and Browser:
Make sure the Chatie app is updated to the latest version and that your WebKit browser is current. Older versions might lack support for newer TLS protocols.

3. Clear App and Browser Cache:
Sometimes cached data can cause SSL/TLS communication issues. Go to Settings > Apps > Chatie > Storage > Clear Cache. Do the same if you are accessing via browser.

4. Check Network Connection:
If you are on a public or restricted network, such as a corporate or school Wi-Fi, network security policies might block certain TLS versions. Try switching to a different Wi-Fi or mobile data.

5. Verify TLS Version Support:
Android 10 supports TLS 1.3 and TLS 1.2, but if the app or server only supports TLS 1.3 and something in the communication chain restricts it, that could cause handshake failures. Unfortunately, WebKit browsers on Android can sometimes have quirks. If possible, try accessing Chatie with a different browser like Chrome or Firefox to compare behavior.

6. Check for Certificate Issues:
The problem might stem from the app or server not having the complete certificate chain (root, intermediate, and end-user certificates). Usually, this is a backend issue, but if other users are also experiencing the same problem, that’s a hint. You could try temporarily disabling any VPN or firewall app that might interfere with secure connections.

If these basic steps don’t help, the next phase is to examine logs or error messages more closely. Do you have any specific error text or times when this happens? Does it start after certain app updates, or with particular Wi-Fi networks? That information can pinpoint the issue better.

Would you like me to guide you through any specific step or help you gather more detailed diagnostics now?

TLS issue