Hi there! I understand you're having an issue with the Hive app on your iPhone 11, where it works for a while but then stops functioning, and logging back in seems to resolve the problem temporarily. Let’s see if we can get to the bottom of this together!

Could you share a bit more detail? Specifically, do you notice if this happens when you’re connected to certain networks (like Wi-Fi versus cellular data)? Also, have you tried any troubleshooting steps already, such as restarting the app or your phone?

While you're thinking about that, here are a few steps that might help resolve the issue:

1. Force Close the App:
- Swipe up from the bottom of the screen (or double-click the Home button on older iPhones) to view your open apps.
- Find the Hive app and swipe it up to close it completely.
- Relaunch the app and see if it performs better.

2. Restart Your iPhone:
- Hold down the power button and volume down button until you see the slider.
- Slide to power off your device, then turn it back on after a few seconds.

3. Check for App Updates:
- Open the App Store, tap on your profile picture at the top right, and scroll down to see if an update is available for the Hive app.

4. Reset Network Settings:
- Go to Settings > General > Reset > Reset Network Settings. This will reset your Wi-Fi networks and passwords, cellular settings, and VPN and APN settings.

5. Disable VPN:
- If you’re using a VPN on your device, try disabling it, as it can sometimes interfere with app connectivity.

If these steps don’t improve the situation, please let me know, and we can look deeper into more advanced troubleshooting procedures. Are you satisfied with the solution I provided so far?

I will disable vpn on my phone an see how it go's

Great! Disabling the VPN could definitely help improve your experience with the Hive app. Here’s how you can do that on your iPhone 11:

1. Open Settings: Go to your iPhone’s home screen and tap on the Settings app.
2. Select General: Scroll down and tap on General.
3. VPN & Device Management: Tap on VPN or VPN & Device Management depending on your iOS version.
4. Disconnect VPN: You should see an option to disconnect or disable your VPN here. Simply toggle it off or tap “Disconnect” to disable it.

If you’d like a visual guide or more details, here’s a helpful resource on disabling VPNs on devices 1 2.

Once you've disabled the VPN, try using the Hive app again and let me know how it goes. If the problem persists, we can explore further options together. Are you satisfied with the solution I provided?