Hi there! I see you’re having trouble signing in to the BJ's Wholesale Club app to access your digital coupons. I’d be happy to help you get this sorted out.

To start, can you tell me if you are encountering any specific error messages when you try to sign in? Also, have you been able to log in successfully before on your Mac running OS X 10.15.7, or is this the first time you’re trying? That info will help me tailor the best steps for you.

Meanwhile, here’s a simple, step-by-step guide to try:

1. Check Your Internet Connection: Make sure your Mac is connected to the internet without restrictions or firewall blocks.

2. Clear Browser Cache: Since you’re on a Mac, if you’re signing in via your browser (Safari, Chrome, etc.), clearing the browser cache sometimes resolves login issues. For Safari:
- Click Safari > Preferences > Privacy > Manage Website Data > Remove All.

3. Check Login Credentials: Double-check that you’re entering the correct email and password. If needed, use the “Forgot Password” link to reset your password.

4. Try a Different Browser: If you’re using Safari, try logging in with Chrome or Firefox.

5. Update the BJ's App (if using app on another device): Make sure the app is updated if you use it on a smartphone or tablet.

6. Digital Coupons Access: Once signed in, go to the “Coupons” or “My Savings” section to view or clip digital coupons.

If after these steps you’re still unable to log in, there might be an issue with the account status or a temporary service disruption.

Please let me know what you’ve tried so far or if you face specific errors, and I’ll guide you further. Are you using the BJ's app on a mobile device as well, or only the Mac browser? That info also helps.

I’m using my iPad and never had trouble before I can’t get into my account

Thanks for letting me know you’re trying to sign in on your iPad and this is new trouble for you. Let’s work through a few quick checks to get you back into your account and accessing those digital coupons.

Here’s what I recommend trying on your iPad:

1. Check Your Internet Connection: Make sure you’re on a stable Wi-Fi or cellular connection.

2. Update the BJ’s App: Go to the App Store, tap your profile icon, and check if there’s an update for the BJ’s Wholesale Club app. Installing the latest version often fixes login glitches.

3. Force Close and Reopen the App: Double-click the Home button (or swipe up from the bottom on newer iPads), find the BJ’s app, and swipe it off the screen to close it completely. Then reopen it.

4. Reset Password: Sometimes login errors come from password issues. Try using the “Forgot Password” link in the app to reset your account password.

5. Delete and Reinstall the App: If the above steps don’t work, try deleting the BJ’s app entirely from your iPad and reinstalling it fresh from the App Store.

6. Avoid VPN or Proxy: If you have any VPN or proxy service on your iPad, try disabling it temporarily, as that can block account access.

There have recently been some reports of users getting logged out unexpectedly or login issues with BJ’s app, so these steps address both local device issues and account access concerns.

If none of these resolve your trouble, please let me know if you see any error messages exactly as they appear, so I can assist you further. Also, you can contact BJ's social care team directly at [email protected] for more specialized support if needed1 2.

Are you ready to try these steps, or have you already tried some? I’m here to guide you through!

How to troubleshoot BJs app login problems on iPad?

Thanks for asking about troubleshooting BJ’s Wholesale Club app login issues on your iPad! I’ve gathered some effective steps to help you get back into your account smoothly.

Here’s a targeted step-by-step guide:

1. Update the BJ’s App: Open the App Store on your iPad, tap your profile icon at the top right, and scroll down to see if an update is available for the BJ’s app. Installing the latest version can fix login bugs.

2. Clear App Cache (if available): Although iOS apps don’t have a straightforward "clear cache" option like Android, deleting and reinstalling the app achieves the same effect.

3. Force Close and Reopen the App: Double-click the Home button (or swipe up from the bottom on newer iPads), swipe away the BJ’s app to close it fully, then reopen and try signing in.

4. Reset Password: Use the “Forgot Password” link on the login screen to reset your password in case your login credentials are causing the problem.

5. Delete and Reinstall the App: Press and hold the BJ’s app icon on your home screen until it jiggles, tap the ‘X’ or ‘Remove App,’ then reinstall it from the App Store fresh. This removes any corrupted data causing login issues.

6. Check Network Connection: Use a stable Wi-Fi or cellular network without VPN or proxy interference, as these can block app access.

7. Verify Email and Password: Double-check you’re entering the right email address and password associated with your BJ’s membership.

If none of these solve the problem, there may be a temporary service outage or account-specific issue. In that case, contacting BJ’s customer care directly at [email protected] will be the next best step.

I hope this helps you get signed in and access your digital coupons again! Would you like me to walk you through any of these steps?

can’t sign in and get my digital coupons

Hi again! Since you mentioned that you can’t sign in and access your digital coupons through the BJ’s Wholesale Club app on your iPad, let’s focus on some troubleshooting steps specifically tailored to login and coupons loading issues reported by other users as well.

Here’s a step-by-step guide that should help:

1. Update the BJ’s App:
Head to the App Store and make sure your BJ’s app is updated to the latest version. Developers often release fixes to resolve issues like login errors or coupons not loading.

2. Force Close and Reopen the App:
Double-click the Home button (or swipe up from the bottom if your iPad doesn’t have a Home button), find the BJ’s app preview, and swipe it off the screen to close it completely. Then reopen it and try signing in again.

3. Reset Password:
Use the “Forgot Password” option on the login screen to reset your password, in case your credentials are the issue.

4. Delete and Reinstall the App:
Deleting and reinstalling the app clears any cached data or corrupted files that could be causing problems. Just tap and hold the app icon, select ‘Remove App,’ then go back to the App Store and reinstall it fresh.

5. Check Network Connection and Disable VPN:
Ensure your iPad is on a stable internet connection. If you use VPN or proxy services, try turning those off temporarily, as they sometimes interfere with app access.

6. Try Logging in on the Website:
Visit the BJ’s Wholesale Club website on your iPad’s browser and try logging in there. If you can sign in successfully on the website but not the app, this confirms the issue is app-specific.

Many users have found these steps helpful when encountering similar BJ’s app login and digital coupons issues1 2 3.

If after trying all these you’re still unable to access your account or coupons, I recommend contacting BJ's customer support at [email protected] for more direct assistance.

Let me know which step you’d like help with or how it’s going! Are you able to log in on the website at least?