Hi there! I understand your BJ's Wholesale Club app is telling you that you have no coupons, even though this hasn't happened before. Let's figure this out together.

First, could you tell me:
- Have you been able to clip coupons before with your current account and membership?
- Are you logged into the app with the correct BJ's membership account?
- Did this issue start recently after any app update or iOS update?

In the meantime, here's a series of steps we can try to get your coupons showing again:

1. Confirm You're Logged In Properly
Open the app and double-check that you're logged into your BJ's membership account. Sometimes, logging out and back in refreshes your coupon data.

2. Check Your Membership Status
Coupons link to your active membership. Make sure your membership is current and active.

3. Update the App
Sometimes the app may have bugs that are fixed in updates. Go to the App Store and make sure your BJ's app is updated to the latest version.

4. Restart the App and Your Phone
Close the BJ's app completely (swipe it away from background apps), then restart your iPhone. This refreshes temporary data.

5. Clear App Cache (iOS workaround)
While iOS doesn't allow clearing cache directly, you can try deleting the app and reinstalling it. This often clears corrupted temporary files.

6. Try Clipping Coupons from the Website
Log into your BJ's account on a browser and clip some coupons there. Then open the app and see if they now show. This can sometimes sync the coupon data correctly.

7. Check for Coupon Expiration or Location Restrictions
Occasionally coupons expire or are valid only in certain locations or clubs. Verify your coupons are still valid and applicable to your region.

If after these steps it still says “no coupons,” let me know—there may be an account link issue or a server glitch which we can investigate further or escalate.

Would you like me to guide you through any of these steps? Are you okay with uninstalling and reinstalling the app if needed?

Looking forward to your reply so we can get those coupons working again!

Constantly says I have no coupons never did this before

Thanks for sharing that you keep getting the "no coupons" message on your BJ's Wholesale Club app. Let's dig a bit deeper, especially since this just started happening.

Since you're on an iPhone with iOS 18.5, here’s what I recommend trying based on common causes for this issue and the info I found:

1. Update the BJ's App
Go to your App Store and check if there's an update available for the BJ's Wholesale Club app. Updates often fix bugs and sync problems.

2. Re-login to Your Account
Log out of the app and then log back in. This can refresh your membership and coupon data.

3. Clear Temporary App Data via Reinstall
iOS doesn’t let you clear cache directly, but uninstalling the app and reinstalling can clear out any corrupted data possibly causing the no-coupon display.

4. Clip Coupons from Website and Sync
Sometimes the app may not reflect coupons properly—try logging into your BJ's account on a browser, clip some coupons there, then reopen your app to see if they appear.

5. Check Membership and Coupon Validity
Make sure your membership is current and that the coupons haven’t expired or have restrictions that prevent them from showing up.

6. Check for Known App Issues
There might be temporary server or app-side issues. If these steps don’t work, sometimes waiting a little while and retrying helps. If the problem persists, contacting BJ’s social care support at [email protected] might be best for them to check your account specifically1 9.

Would you like me to walk you through uninstalling/reinstalling the app or checking clipped coupons on the website? Let me know what you’ve already tried so I can avoid repeating steps.