[BJs Wholesale Club] I can’t log in with my new email address

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Jackie Geriot
11 months ago In BJs Wholesale Club
I can’t log in with my new email address

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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11 months ago

Hi! I see you’re having trouble logging into the BJ’s Wholesale Club app with your new email address. Let me help you get this sorted out.

First, can you tell me a bit more about what’s happening when you try to log in? For example:
- Are you receiving any error messages (like “incorrect password” or “email not recognized”)?
- Have you already created or updated your BJ’s account to use that new email address?
- Did you try resetting the password for the new email?

Once I understand what you’ve tried already and what exactly happens, I can guide you through the next steps to get you logged in.

In the meantime, here is a general approach to login issues with a new email:

1. Confirm your email address is registered: Sometimes new emails need to be linked to your BJ’s membership online. If your new email is not yet in their system, you’ll need to add it or create a new online account using your membership number.

2. Reset your password: Go to the BJ’s website or app login screen, and use the “Forgot Password” or “Reset Password” option with the new email address. This ensures you have the right credentials associated with your email.

3. Check for typos: Verify that you typed your email correctly—sometimes small typos can cause login errors.

4. Clear the app cache or reinstall the app (for the app): On Mac with OS X, you may want to check for app updates or reinstall the app if you are using an iOS device linked to your Mac.

If you want, I can walk you through any of these steps or provide direct links. Let me know what you’ve tried or seen!

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