Hi there! I’m sorry to hear your shopping lists in the BJ’s Wholesale Club app got erased. Let’s work together to try and bring those lists back or at least figure out what might have happened.

First, can you tell me if the app was recently updated or if you logged out and back in just before the lists disappeared? Also, are you signed into your BJ’s account within the app? Sometimes lists are tied to your login, so being logged out might cause them not to show up.

Meanwhile, here are some initial steps we can try to recover or troubleshoot your shopping lists:

1. Check Account Login
Ensure you are logged into the BJ’s app with the same membership account where you created the lists. Sometimes logging out and back in can refresh your data.

2. Restart the App
Close the app completely (remove it from recent apps) and reopen it to see if the lists reappear.

3. Update the App
Verify that your BJ’s app is updated to the latest version. An outdated app could cause syncing or display issues.

4. Clear Cache (Android-specific)
On your Android 10 WebKit-based device:
- Go to Settings > Apps > BJ’s Wholesale Club app.
- Tap on Storage and choose “Clear Cache” (do not clear data yet as that may erase stored info).
- Reopen the app and check if your lists return.

5. Sync or Restore Lists
If the app supports syncing lists to your BJ’s account (which is typical), check if there’s an option in the app settings to sync or restore lists from the cloud.

If none of these steps bring the lists back, it might be due to a temporary data sync issue or a bug. In that case, the best route is to contact BJ’s Member Care directly for account-specific support—they might be able to restore your lists from their records.

Would you like me to guide you through any of these steps now? Or do you have additional info on what happened just before the lists disappeared?