Hi there! I understand you're having trouble updating the height and weight settings on your M2 Wear app. Let's see if we can get that sorted out for you.

First, can you tell me if you’re trying to change these values directly on the watch, or within the M2 Wear app on your Windows device? Also, have you successfully synced your watch with the app before, or is this a new setup?

Meanwhile, here are some basic steps you can try to update your height and weight:

1. Open the M2 Wear app on your device.
2. Look for a profile or settings section—this is usually where personal info like height and weight is stored.
3. Try entering or editing your height and weight there.
4. After updating, make sure to sync your watch with the app so the changes transfer properly.

Sometimes, these fields might be linked to an external health data platform (like HealthKit on Apple devices), so the M2 Wear app might be pulling those details and restricting manual edits.

If you’ve already tried this and still can’t change the info, let me know what steps you’ve taken exactly. We can then explore further options, such as reinstalling the app, updating to the latest version, or checking for device permissions.

Looking forward to your reply!

App not finding watch

Thanks for the update! If the M2 Wear app is not finding your smartwatch at all, that usually points to a connection issue, often involving Bluetooth or app permissions. Let’s walk through some troubleshooting steps to resolve this:

1. Check Bluetooth on your Windows device
- Ensure Bluetooth is turned on. You can go to Settings > Devices > Bluetooth & other devices and toggle Bluetooth on if it’s off.
- Also, make sure your watch is not already paired with another device nearby that might interfere.

2. Restart both devices
- Restart your smartwatch by holding down its power button until it switches off, then turn it on again.
- Restart your Windows device as well.

3. Make sure your watch is in pairing mode
- Usually, the watch will have an option to be discoverable by the app. There may be a “Pair” or “Connect” setting on the watch itself—make sure that is enabled.
- Sometimes, if the watch has been connected before, it might need to “forget” the previous pairing and reset connections.

4. Update the M2 Wear app
- Check for updates for the M2 Wear app in the Microsoft Store or from wherever you installed it, and update to the latest version.

5. App permissions and Windows Bluetooth settings
- Make sure the M2 Wear app has permission to access Bluetooth. You can manage app permissions in Windows Settings > Privacy > Bluetooth.

6. Try manual pairing via Windows Bluetooth interface
- Go to Bluetooth settings on Windows and manually add a device—select your watch when it appears to see if they pair outside the app. Sometimes pairing through Windows first helps the app recognize the device.

If after these you still can’t connect, there might be a specific issue with compatibility or a need to reset the watch to factory settings.

Here’s a helpful video that walks through common M2 Wear connection issues and fixes:
M2 Wear App Connection Failed Problem - YouTube

Would you like me to guide you through the steps of resetting your watch or verifying app permissions in detail? Let me know!

Why is my M2 Wear app unable to find my watch?

Thanks for asking why the M2 Wear app might be unable to find your watch. This is a common connection issue and there are several potential causes and fixes we can explore together.

Here are some key reasons and troubleshooting steps:

1. Bluetooth Issues
- The app needs active Bluetooth to detect your watch. Make sure Bluetooth is enabled on your Windows 10 device and that the watch is in pairing/discovery mode.
- Sometimes, the watch remains paired with another device nearby, preventing new connections. Try forgetting previous pairings on your watch and your PC.

2. App and Device Restart
- Restart both your smartwatch and your Windows device. This refreshes Bluetooth and clears temporary glitches.

3. App Permissions and Updates
- Ensure the M2 Wear app is updated to the latest version.
- Check Windows privacy settings to confirm the app has permission to access Bluetooth: Settings > Privacy > Bluetooth.
- If the app lacks permissions, it won’t be able to detect your watch.

4. Manual Bluetooth Pairing
- Before using the app, try pairing the watch via Windows Bluetooth settings directly: Settings > Devices > Bluetooth & other devices > Add Bluetooth or other device.
- Sometimes pairing through Windows first helps the app recognize the watch.

5. Incorrect Setup or Compatibility Issues
- If the watch’s firmware or the app version is outdated, connection problems arise. Update both if possible.
- Certain watches may need to be reset to factory defaults if the connection was corrupted.

6. Watch Not in Proper Discovery Mode
- Make sure the watch is ready to be discovered; check the watch menu for “pair,” “Bluetooth,” or “connect” settings and activate them.

If you want, I can guide you step-by-step through each of these troubleshooting points. Additionally, here is a helpful video that discusses and demonstrates fixes for M2 Wear connection failures:
M2 wear app connection failed problem - YouTube

Would you like me to help you try these steps now? Also, does your watch display any messages or icons related to Bluetooth or pairing when you try to connect?