Hi there! Happy to help you with the SpeakApp AI Pro plan details. You mentioned you're interested in upgrading from the £49.99 plan and want to confirm the minute allowance for the Pro plan.

Based on the latest info, the Pro plan offers 1200 minutes of transcription and summarization per month. This is quite a step up from the previous 600 minutes and should give you plenty of room for more usage.

If you'd like, I can guide you through the upgrade process or answer any other questions about what the Pro plan includes. How does that sound?

Are you satisfied with the information on minute allowance I provided? 2

yes, guide me

Great! Let's get you upgraded to the SpeakApp AI Pro plan smoothly. Here's a simple step-by-step guide for upgrading your plan on your Mac running OS X 10.15.7:

1. Open SpeakApp AI on your Mac: Launch the app as you normally would.

2. Access Account Settings: Look for your profile icon or name—usually at the top right corner of the app—and click on it to open Account or Subscription settings.

3. Select Upgrade or Plans: In the account menu, find the section labeled “Subscription,” “Plans,” or “Upgrade.”

4. Choose the Pro Plan: You should see the available plans including the Pro plan with the 1200 minutes allowance. Select it.

5. Confirm Payment Details: Enter any required payment information or confirm the billing method linked to your Apple ID.

6. Complete Upgrade: Confirm the upgrade and wait for a notification that your plan has been successfully updated.

If you don’t see these options in the app, you might also manage subscriptions directly via your Apple ID in System Preferences > Apple ID > Subscriptions on your Mac.

In case you want a detailed overview of how to use SpeakApp AI features post-upgrade, I can share a user guide or some quick tutorials to help you get started.

Does this process make sense so far? Would you like me to help you with anything specific in the app after upgrading?

Also, here’s the SpeakApp AI FAQ page which contains helpful tips about managing your account and features: SpeakApp AI FAQ 1

I only use it on my phone. so there is a Mac desktop version?

Thanks for clarifying that you mainly use SpeakApp AI on your phone! To answer your question: yes, there is a Mac desktop version of SpeakApp AI specifically designed to help you record meetings and transcribe conversations directly on your Mac without needing to join links or add bots. This desktop app works well with meetings on platforms like Zoom, Google Meet, and Microsoft Teams, as well as browser-based webinars. You can find more details and download it here: https://speakapp.com/mac 1.

This means you can complement your mobile usage with more powerful meeting recording and transcription capabilities from your Mac if you want.

If you want, I can walk you through installing and setting up the Mac desktop app next. Would you like to try that? Or do you prefer to stick with the mobile app only?

when you upload a file and it says something went wrong do you just wait?

Thanks for bringing this up! When you get a "something went wrong" error during file upload on SpeakApp AI, it’s usually good to try a few things rather than just waiting. Here's what I'd recommend you try step-by-step on your Mac:

1. Check your internet connection: Sometimes unstable or slow internet can cause upload failures. Try switching to a different Wi-Fi network or resetting your router if possible.

2. Restart the app: Quit SpeakApp AI completely and then reopen it. This can clear temporary glitches.

3. Try uploading a smaller file: If your file is large, try a smaller one to see if size is an issue.

4. Clear app cache or browser cache: If you’re using the web version, clearing your browser cache might help. On Mac, you can clear cache via your browser’s preferences.

5. Update the app: Make sure your SpeakApp AI app is up to date on your phone or Mac.

6. Log out and log back in: Sometimes your session could have expired or become unstable.

If none of these work and you still get the error, the issue might be on the server side, in which case waiting a bit and trying later can sometimes help. I also found a similar case where users reported upload errors lasting a few hours, possibly due to temporary server issues1.

Would you like me to guide you through any of these steps in more detail? And is this happening on your phone or Mac?