Hi there! Sorry to hear your Match Triple 3D app has been frozen for over a week—let’s work together to get this sorted out. To start, can you tell me if you’ve tried any fixes already, like restarting your device or updating the app? Also, is your Android OS currently up to date on version 10?

Meanwhile, here are some useful steps you can try to get the game working again on your WebKit-based Android 10 device:

1. Force Close the App
- Open your device’s multitasking menu (usually by tapping the square or overview button).
- Swipe away or close the Match Triple 3D app completely.

2. Clear the Game’s Cache
- Go to Settings > Apps & notifications > find Match Triple 3D.
- Tap Storage & cache, then hit Clear Cache.

3. Check Storage Space
- Ensure your device has enough free storage, as low storage can cause apps to freeze.

4. Restart Your Device
- Hold down the power button and select Restart. A fresh start can clear up background processes causing issues.

5. Update or Reinstall the App
- Make sure the app is updated to its latest version via the Play Store.
- If problems persist, uninstall the game and then reinstall it to clear any corrupted files.

If you've already done these steps or the problem continues after them, please let me know. We can then explore deeper options or check if there might be an ongoing outage or a known issue with the app servers.

Here’s some extra reading on game freezes and fixes that align with these steps: 1 and 2.

How does that sound? Would you like me to talk you through any of these steps?