Hi there! I understand you're having trouble with ads not playing in Match Triple 3D, which means you’re not able to get the X3 or X5 score multipliers. I can definitely help you with that.

First, let’s check a few things:

1. Network Connection: Make sure you have a stable internet connection. Sometimes weak connectivity can prevent ads from loading. You can try switching between Wi-Fi and mobile data to see if that helps.

2. Ad Blockers: If you have any ad-blocking apps installed on your iPhone, they might interfere with ad playback. Please disable them temporarily and see if this allows the ads to play.

3. App Updates: Ensure that Match Triple 3D is updated to the latest version available on the App Store. Sometimes, bugs are fixed in newer updates that might resolve your issue.

4. Restart the App: Close the Match Triple 3D app completely and then reopen it. This can refresh the app and resolve minor glitches.

5. Device Storage: Ensure that your device has enough storage space. If your iPhone is running low on space, it might affect app performance.

If you’ve already tried these steps and are still facing issues, it may be worthwhile to check if there's a known issue with ads on the game. Some players have reported similar problems where ads were not playing properly, and the game developers might be working on a fix.

If the problem persists, I recommend reaching out directly to the support team at Match Triple 3D via their email: [email protected] or [email protected] for more assistance.

Are you satisfied with the solution I provided? If you need further help, just let me know!