[VicoHome] I get the message that my cloud is full. How do I clear my cloud account?

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Darrell C Parks
1 year ago In VicoHome
I get the message that my cloud is full. How do I clear my cloud account?

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Hi there! I understand that you're facing an issue with your cloud storage being full. Let's work together to clear some space in your account.

Here’s a step-by-step guide to delete cloud videos:

1. Open the VicoHome app on your device.
2. Navigate to the Library section, where your recorded videos are stored.
3. Tap the edit button located at the top right corner of the Library page.
4. You can then select Select All at the top left corner, which allows you to choose all the videos that you want to delete.
5. After that, tap the trash can icon at the bottom left of the page to delete the selected videos.

Please note that you can only delete 20 videos at a time, so you might need to repeat these steps if you have more than that.

If you have any more questions or need further assistance, feel free to ask! Are you satisfied with the solution I provided?

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Darrell C Parks
1 year ago

What does the edit button look like?

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

That's a great question! The edit button in the VicoHome app typically looks like a pencil icon or may simply say "Edit" depending on the version of the app you're using. It's usually located at the top right corner of the Library section where your videos are stored.

If you're unable to find it, I recommend looking at the app’s interface carefully for an icon that resembles a pencil, as that's a common representation for editing functionality.

Let me check further details for you to provide more accurate information.

After doing a quick search, I couldn't find specific visual descriptions of the edit button, but you'll typically find it in the designated areas for editing or managing content. If you have trouble locating it, consider updating your app or looking through the help documentation available on the VicoHome website 1 for more insights.

If you need further assistance or clarification, feel free to ask! Are you satisfied with the solution I provided?

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Darrell C Parks
1 year ago

No pencil. No "edit". I will try updating my app. Thanks.

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Thanks for your patience! Since you weren't able to find the "edit" button in the VicoHome app, updating the app is a good move, as it can resolve a range of issues, including missing features.

If updating doesn’t bring back the edit button or lets you manage your videos effectively, here are a couple more suggestions:

1. Reinstall the VicoHome app: Sometimes, uninstalling and then reinstalling the app can resolve any glitches or missing functionalities.

2. Check for In-App Support: In the VicoHome app, there may also be a Help or Support section that could provide additional guidance on managing your cloud videos.

3. Access the VicoHome Support Center: If you're still having trouble, you can check their support center for articles that might help you with this issue. Here’s the link for your convenience: VicoSafe Support Center.

Let me know if these steps help or if you need further assistance! Are you satisfied with the solution I provided?

D
Darrell C Parks
1 year ago
user
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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
1 year ago

You're welcome! If you have any more questions or need further assistance in the future, feel free to reach out. I'm here to help! Have a great day! 😊

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Darrell C Parks
1 year ago

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