[CookieRun] The servers on all the games that I play are not working

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YukinoS333
11 months ago In CookieRun
The servers on all the games that I play are not working

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Emily Roberts

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11 months ago

Hi there! I see you're having trouble with the servers not working on all the games you play, including CookieRun. That sounds inconvenient. To get a better idea, could you tell me if the problem is happening only with CookieRun games or with other games and apps as well? Also, are you connected over Wi-Fi or mobile data?

For now, let's start by checking some basic things:

1. Check Internet Connection: Sometimes, even a connected device can have limited internet access. Try opening a website or another app to confirm your internet is working steadily.

2. Restart Device: A simple restart on your Android device can clear out temporary glitches affecting apps’ connectivity.

3. Check Server Status: Often, when servers go down, many players experience it simultaneously. I've found some mentions of recent CookieRun server issues, possibly ongoing updates or maintenance causing downtime1 2.

4. Clear App Cache: For Android, go to Settings > Apps > CookieRun (or other games) > Storage > Clear Cache. This can help if corrupted temporary data is causing connection problems.

5. Update the Games: Make sure you have the latest version installed from the app store because outdated versions can sometimes have trouble connecting to servers.

Could you let me know if you've tried any of these steps already? Also, if your issue extends beyond CookieRun, I can guide you through some network-specific checks tailored to your Android OS version 12 and WebKit browser environment.

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YukinoS333
11 months ago

Hello, I have already done everything that you recommended, specifically the Devcasters games do not work, not for me, not for my friends, not one of the methods did not help

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Emily Roberts

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11 months ago

Thanks for letting me know you've already tried all the basic fixes, and that the issue is affecting Devsisters games like CookieRun for both you and your friends. It sounds like it's more widespread than just your device, which points toward a server-side or developer-related problem.

I checked some recent updates, and there have been reports from other players about connection problems and game crashes with Devsisters' games, including CookieRun Kingdom1. Sometimes, these issues can be due to server maintenance, unexpected outages, or new updates causing instability.

Since you and your friends are unable to get around the issue with device-side measures, here’s what I recommend next:

1. Check Official Channels: Visit Devsisters’ official support page or their social media accounts to see if there are any server status announcements or ongoing maintenance notices.

2. Report the Issue: Submit a detailed bug report through the official support page of CookieRun Kingdom. Include information about your device (Android 12), browser (WebKit), and the steps you’ve already taken. This helps their team prioritize fixes.

3. Wait for a Patch or Update: Sometimes connection issues get resolved through a quick update on the developer’s end. Keep your game updated as well.

4. Try Alternative Connection Temporarily: If possible, try connecting over a different network (like a different Wi-Fi or mobile data) just to rule out any regional or ISP-related blocks.

I understand this isn’t the immediate fix you hoped for, but these steps will maximize the chances of getting you back into the game quickly once the developers resolve the server-side problems.

Are you able to check their official support or social media on this? I can guide you through that if you want! Also, please let me know if you want help submitting a support ticket.

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