[Lightroom AI Photo Editor] Not working this app my device please solve the problem

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Sam
5 months ago In Lightroom AI Photo Editor
Not working this app my device please solve the problem

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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5 months ago

Hi there! I understand that the Lightroom AI Photo Editor app is not working on your Android device. To help you better, could you please tell me a bit more about what exactly is happening? For example, does the app fail to open, crash unexpectedly, get stuck loading, or something else?

Meanwhile, here are some useful steps you can try to get the app working:

1. Restart your device: This simple step can often clear temporary glitches or memory problems.

2. Check for updates: Make sure your Lightroom app is up to date by visiting the Google Play Store. Updates come with important fixes.

3. Clear app cache and data:
- Go to your device's Settings > Apps > Lightroom > Storage.
- Tap Clear Cache first and see if the issue resolves.
- If not, tap Clear Data (note this might reset app settings).

4. Reinstall the app:
- Uninstall Lightroom from your device.
- Restart your phone.
- Reinstall the latest version from Google Play.

5. Check device storage and permissions:
- Ensure you have enough free storage space.
- Confirm that Lightroom has the necessary permissions (like storage access).

6. Sign out and sign back in:
- Sometimes signing out of your Adobe account in the app and signing back in can refresh settings.

If after these you still have issues, it might help to reset Lightroom’s preferences to their default state or check for any known device-specific problems. Since you are on Android 10 with WebKit, compatibility should generally be fine, but sometimes specific configurations cause trouble.

Please try these steps and let me know what happens or if you see any error messages. That way, I can offer more tailored guidance!

Are you satisfied with this initial set of solutions?

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