Hi there! I'm sorry to hear you're experiencing crashes with Substack after a brief period of use. Let's work together to figure out what's going wrong.

Could you please provide a bit more detail about how you're accessing Substack? Are you using it in a web browser, or do you have an app installed? Additionally, have you tried clearing your browser's cache or cookies if you're using a web version? These steps can sometimes resolve issues like freezing or crashing.

Let me know so we can proceed with the best solutions!

Mobile app crashes every time after 10 sec. Updated still crashes. Many days in a row.

Thank you for clarifying the issue with the Substack mobile app! I understand it can be really annoying when the app keeps crashing, especially after just updating it. Let's see what we can do to address this issue.

Here are a few steps we can try:

1. Clear the App Cache: Sometimes, cached data can cause issues. If your device allows it, go to your device settings, find the Substack app, and clear the cache.

2. Reinstall the App: Uninstall the app completely and then reinstall it from the app store. This often helps clear out any corrupted data that might be causing the crashes.

3. Check for Known Issues: It sounds like other users have reported similar problems with the Substack app crashing. You may want to check forums or threads, like those on Reddit, where users discuss solutions (e.g. this discussion about mobile app crashing).

4. Device Compatibility: Ensure that your device and operating system are compatible with the latest version of the Substack app. If your OS has had recent updates, there might be compatibility issues.

5. Reach Out to Support: If the app continues to crash after these steps, you might want to contact Substack’s support team at [email protected] for further assistance.

Have you tried any of these steps yet? If so, please let me know which ones, and I'll adjust my advice accordingly!