Hi! I see you're having trouble with constant ads in Words of Wonders, and it’s stuck on Mahjong Match right now. Let’s get this sorted out together.

To better assist you, could you please clarify a couple of things for me?
- When you say it's stuck on Mahjong Match, do you mean the game within Words of Wonders or a separate Mahjong game app?
- Are the ads freezing or not letting you close them, or is it just the frequency that's causing the issue?
- Have you tried closing the app entirely and reopening it?

Meanwhile, here are some initial steps to try on your iPhone (iOS 18.6.1) that often help with ad-related freezes or game stuck issues:

1. Force Close the App and Relaunch:
- Swipe up from the bottom of your screen and pause slightly to see the app switcher.
- Find Words of Wonders or the Mahjong app and swipe it up off the screen to close it.
- Re-open the app and see if the ads load properly or if the game is unstuck.

2. Check for App Updates:
- Open the App Store, tap your profile icon, and scroll to see if updates are available for Words of Wonders or Mahjong. Updating may fix ad bugs.

3. Restart Your iPhone:
- Press and hold either volume button and the side button until the slider appears.
- Slide to power off, wait 30 seconds, then hold the side button to restart.

4. Check Your Internet Connection:
- A poor internet connection could cause ads to freeze or get stuck. Try switching between Wi-Fi and cellular to see if it helps.

5. Consider Disabling Personalized Ads (Optional):
- Go to Settings > Privacy & Security > Apple Advertising, and toggle off Personalized Ads.
- This won’t remove ads but may reduce some types.

If after these steps the ads are still freezing or not closing and the game gets stuck, sometimes ads themselves can be buggy or broken, causing the lock-up. On iOS, unfortunately, there's limited control over ads within free games since they’re part of the monetization model.

One additional approach is to check if you can minimize the interruptions by playing offline (disconnect Wi-Fi and cellular) — some games allow offline play with fewer or no ads. If the Mahjong match allows it, that might let you continue. However, some features may not work offline.

Lastly, if the problem persists, you might want to consider an in-app purchase to remove ads if available in Words of Wonders.

Could you try these steps and let me know which you’ve done or what happens after trying them? We can then explore more options if needed.

Are you satisfied with the solution I provided so far?

Mahjong Match ad has been stuck for over 15 minutes. I never get to play the game

Thanks for the extra details! Since the Mahjong Match ad has been stuck for over 15 minutes and you can’t get past it in Words of Wonders, it sounds like the ad itself is frozen, which can happen sometimes with these in-app ads.

Here’s what you can do next, considering the stuck ad issue:

1. Force Close the App Again:
- Double press the Home button or swipe up and hold (depending on your iPhone model).
- Swipe the Words of Wonders app off the screen to close it fully.

2. Clear Network Connection Temporarily:
- Turn on Airplane Mode on your iPhone to disconnect all internet access. This can sometimes force the stuck ad to timeout.
- Then, reopen the app while Airplane Mode is still on. Some ads won’t load without internet, which might let you bypass it.

3. Restart Your iPhone:
- Hold the side button and either volume button until the slider appears to power off.
- Turn your phone back on and open the app without opening other apps that may interfere.

4. Check for App Updates:
- Open App Store, tap your profile icon, and look for updates to Words of Wonders. Developers often fix ad-related freezing bugs in updates.

5. Report the Ad Issue to the Developer:
- Since it is a specific ad causing the app to freeze, you can send feedback to Words of Wonders support inside the app or through their official website. They can work with their ad partners to fix faulty ads.

6. Consider Playing Offline (if possible):
- Try disconnecting your internet and launching the app to see if you can play without ads interrupting. Some levels or modes may allow offline play.

Unfortunately, ads that freeze or won’t let you exit are a known problem in many free games, and sometimes the only way past them is the quick force-close or going offline1 5.

Please try these steps and let me know if it helps you get past the stuck ad. If the problem continues, I can assist further or connect you with more specialized support.

Are you satisfied with the solution so far?

I’m using my iPad so I don’t know what you mean by home button

Thanks for clarifying that you’re using an iPad! Since many newer iPads don’t have a physical Home button, the way to close apps is a little different. Let me guide you through it step-by-step for your iPad with iOS 18.6.1:

1. Access the App Switcher:
- From the bottom of the screen, swipe up slowly and pause in the middle of the screen. You should see all the apps currently open in a carousel view.

2. Force Close the App:
- Find the Words of Wonders app or the app showing the stuck Mahjong Match ad.
- Swipe the app’s preview card up and off the screen to force close it.

3. Relaunch the App:
- Go back to your Home Screen or App Library and tap the Words of Wonders icon to open it again.

This method acts as the alternative to the Home button on iPads without one and helps close any frozen app or stuck ad. Give that a try, and let me know if it helps you get past the Mahjong Match ad.

If you want, I can guide you through other steps next, like disconnecting the internet temporarily or checking for updates.

Are you satisfied with this solution, or would you like further help?

It worked but instead of playing a different ad Zen Word came up

Thanks for letting me know! It sounds like after resolving the stuck Mahjong Match ad, you’re now seeing an ad for Zen Word instead. This can happen because Words of Wonders cycles through different ads from their partners, and sometimes certain ads like Zen Word pop up frequently.

Zen Word is another word puzzle app often advertised in similar games, and occasionally users report issues with the Zen Word ads (like them being persistent or not closing properly). Although this is part of the ad experience in free-to-play apps, here are a few tips to manage it:

1. Force Close Again if an Ad Freezes:
Just like before, swipe up from the bottom of your iPad screen, pause to open the app switcher, then swipe Words of Wonders off to close it fully before reopening.

2. Try Playing Offline:
Switch on Airplane Mode before opening Words of Wonders. Sometimes, if you're offline, ads may not load, letting you play uninterrupted. However, some features may not work without internet.

3. Report Persistent Ad Issues:
Inside the Words of Wonders app, there's often a ‘Feedback’ or ‘Support’ option. Reporting that the Zen Word ad is showing up too often or freezing can help developers address it quicker.

4. Check for App Updates Regularly:
Developers update their ad partners and fix ad-related bugs frequently, so keeping the app up to date reduces these issues.

5. Consider Ad-Free Purchase:
If available, purchasing the ad-free version or subscription removes all ads, providing a smoother experience.

If you want, I can also help you with specific steps to report this ad issue through the app or the developer’s website.

Does this help with the Zen Word ads popping up? Would you like me to guide you through reporting this issue or any other step?

Are you satisfied with the solution so far?

Is there a paid version of words if wonders?

Great question! Words of Wonders itself is a free-to-play app that includes ads to support the game. However, it does offer in-app purchases that can remove ads or provide premium features. So you won’t find a completely separate paid version to buy outright, but you can subscribe or make purchases within the app to enjoy an ad-free experience.

For example, many players choose a weekly or monthly subscription via the App Store that removes ads, lets you access hints, or offers other perks. One source mentions an auto-renewable subscription costing around $3.99 per week for premium access8.

If you want, I can help guide you through how to check or purchase the ad-free options inside the app on your iPad.

Does that help answer your question? Would you like help finding the exact subscription options available in your Words of Wonders app?

No. I guess I’ll look for another game. This is way too frustrating!

I completely understand wanting a smoother experience! If you’re looking for other word or puzzle games that might be a good alternative to Words of Wonders, there are several great options you could try on your iPad:

1. Zen Word – Since you’ve already seen its ads, you might like this relaxing word puzzle game that also helps train your brain3.

2. Word Connect – A popular classic-style word game that’s free and well-liked on iOS devices6.

3. Wordscapes – Combines elements of crossword puzzles and word searches with beautiful backgrounds and challenging levels.

4. CodyCross: Crossword Puzzles – A trivia-based crossword game that’s fun and educational9.

5. Scrabble Go – If you enjoy classic word board games, this app allows you to play Scrabble online with friends or strangers.

There are also curated lists of the best crossword apps for iPhone and word games that might help you find something that suits your style and runs smoothly on your iPad4 8.

If you’d like, I can help you explore or install any of these alternatives or find more based on exactly what kind of word puzzles you enjoy. Just let me know!

Are you satisfied with these suggestions, or would you like help with something else?