Hi! It sounds like you’re seeing a message about maintenance issues from November 2023 on your MSGCU app. Could you tell me a bit more about what exactly you're experiencing? For example, is the app not working properly, or are you seeing a specific alert or error message? This will help me guide you better.

In general, MSGCU did have some service interruptions around that time which might have caused delays or issues with the app or online banking. Sometimes these notifications remain until the system fully syncs or updates on your device.

If you haven’t already, you could try these steps to refresh the app:
1. Close the MSGCU app completely (swipe it away from your app switcher).
2. Restart your iPhone by turning it off and on again.
3. Open the app again to see if the message clears.

If that doesn’t help, I can guide you through more detailed troubleshooting or checking if there are any ongoing updates or alerts affecting services.

Let me know what you’re seeing specifically or if you’ve tried anything so far!

I cannot log in. Now it says network connection is lost.

Thanks for letting me know! The “network connection is lost” message usually means your iPhone is having trouble reaching MSGCU’s servers. Let’s go through some basic checks first:

1. Check your internet connection: Are you on Wi-Fi or cellular data? Try opening a website or another app that requires internet to see if your connection is working.
2. Toggle Airplane Mode: Swipe down from the top-right corner, turn on Airplane Mode for about 10 seconds, then turn it off. This resets your network connections.
3. Restart your iPhone: You mentioned earlier about the app, so if you haven’t done a full restart yet, try powering off and on your device.
4. Try switching networks: If you’re on Wi-Fi, switch to cellular data or vice versa to isolate if it’s a network issue.
5. Update the MSGCU app: Go to the App Store, tap your profile icon, and check if there’s an update available for MSGCU. Running the latest version helps with connectivity.

If after these you still get the “network connection lost” error when logging in, we might want to check if MSGCU’s service is temporarily down or if there’s an app-specific issue.

Does your internet seem stable with other apps? And have you tried switching networks yet? That will help me narrow down next steps.