Hi there! I understand your Ulta Beauty app is showing a “please refresh” message and pages aren’t loading properly on your iPhone with iOS 18.7. Let’s get this sorted out.

To start off, could you tell me if this issue happens on just one page or multiple pages in the app? Also, have you tried refreshing the page or restarting the app already?

Meanwhile, here are some straightforward steps to try:

1. Force Close and Reopen the App
- Swipe up from the bottom of your screen and pause in the middle.
- Swipe left or right to find the Ulta app preview.
- Swipe the app preview up off the screen to close it.
- Open the app again and see if pages load normally.

2. Check Your Internet Connection
- Make sure you have a stable Wi-Fi or cellular connection.
- Try loading a webpage in Safari to verify internet access.

3. Clear Cache via App Restart
- Sometimes a fresh app launch clears minor data glitches causing loading issues.

4. Check for App Updates
- Open the App Store, tap your profile icon in the top right, and scroll to see if there’s an update available for Ulta Beauty.
- If yes, update the app, as newer versions often fix bugs.

5. Restart Your iPhone
- Hold the side button and volume up (or down) until you see the “slide to power off.”
- Slide to turn off, then hold the side button to turn back on.

If you’ve already tried these or continue to see the refresh message, let me know—there are some deeper settings and possible account checks we can explore. Also, if you remember if this began after any recent change (like an app update or new iOS version), that info can help.

Looking forward to your reply!