Hi there! It sounds like you’re having trouble with Infuse when trying to play videos. Let’s see if we can figure this out together.

The error "sorry, Infuse encountered an error while trying to connect" can happen for several reasons. Here are some steps we can take to troubleshoot the issue:

1. Check Your Network Connection: Make sure that your device is properly connected to the internet and that there are no network issues.

2. Verify Share Access: If you are trying to access videos from a network share (like SMB or NFS), ensure that the share is still available and that all credentials (if required) are correct.

3. Restart the App and Device: Close Infuse completely and then restart your device. This can often resolve temporary connection issues.

4. Re-enter the Share: If you are trying to access a specific share, try backing out and re-entering it in Infuse. Sometimes this refreshes the connection.

5. Check Permissions: Make sure the media files have the correct permissions for access, especially if you're using a shared folder on another device.

6. Static IP Check: If you're connecting to a NAS or another local device, ensure that it has a static IP address. If the IP changes, Infuse may lose connection to it.

7. Update Infuse: Ensure you are using the latest version of the Infuse app. Updates can fix various bugs and connection issues.

8. SMB/NFS Settings: Depending on the type of file share, you may need to adjust your SMB settings in Infuse. If you're using SMB, different versions may work better with your setup.

If none of these steps resolve the issue, it might be helpful to check any related discussions in the community for similar cases, such as this one, where users have experienced similar problems.

Let me know how it goes, or if you need any further assistance! Are you satisfied with the solution I provided?