Hi! I understand you’re having trouble setting up your PNC account on the app. To help you better, could you share a bit more about what exactly happens when you try to set up the account? For example, are you seeing any error messages, or does it get stuck at a certain step?

In the meantime, here are some straightforward steps you can try that often resolve setup issues:

1. Check Internet Connection: Make sure your Windows device is connected to a stable internet network.

2. Enable Cookies and Clear Cache: Sometimes, the browser or app needs cookies enabled to proceed. Since you’re on Windows 10, if you’re using the PNC website during setup, ensure your browser has cookies enabled and clear the browsing cache.

3. Download or Update the Latest PNC App: If using the app, verify you have the latest version installed from the Microsoft Store.

4. Use the Correct Enrollment Page: Go to the official PNC enrollment page to create your online banking account. You’ll need to create a unique User ID and Password here3.

5. Verify Personal Information: Double-check that all personal information you enter matches exactly what PNC has on file (name, account number, Social Security number, etc.).

If you’ve done these and still face issues, please let me know what step is causing trouble or what message you see. That way, I can guide you through more specific troubleshooting.

Are you trying to set up a brand-new PNC online banking account, or linking an existing one?