[O-KAM Pro] Cannot Register. On Login page, it keeps running "Hello, welcome to use.... " and that keeps running.

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Kenneth Uyeda
6 months ago In O-KAM Pro
Cannot Register. On Login page, it keeps running "Hello, welcome to use.... " and that keeps running.

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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6 months ago

Hi! I understand you're having trouble registering in the O-KAM Pro app—the login page keeps looping on the message "Hello, welcome to use..." instead of letting you proceed. Let me help you get past this.

To start, can I ask a couple of questions?
1. Are you using the latest version of the O-KAM Pro app?
2. Is your internet connection stable while trying to register?
3. Have you tried restarting the app or your device?
4. Does this happen with both the login and registration screens, or only when creating a new account?

Meanwhile, here’s a simple set of steps to try:

1. Clear Cache and Cookies: Sometimes leftover data can cause loading loops. Since you’re on a Windows device and using a WebKit browser, clearing your browser cache can help. You can usually do this via the browser settings under Privacy or History.
2. Try a Different Browser: See if you can access the registration page from another browser like Chrome or Firefox. This will help check if the issue is browser-specific.
3. Disable Browser Extensions: Some extensions can interfere with web pages. Try disabling them temporarily and reload the registration page.
4. Check Date and Time Settings: Ensure your system date and time are correct because mismatch can cause login issues with security certificates.

If none of these steps work, I can guide you through checking your network settings or help you submit a support ticket for a deeper investigation.

Let me know how it goes!

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