Hi there! Let’s see if we can get your O-KAM Pro camera working properly.

Can you provide me with more details about the situation? For instance, is this the only camera not loading, or are there others experiencing issues too? Are you seeing any specific error messages, or is it just stuck on loading?

While I await your response, here are a few initial steps we can try to troubleshoot the camera:

1. Check the Camera Connection: Ensure the camera is powered on and properly connected to your Wi-Fi network. Sometimes, the connection can drop unexpectedly.

2. Restart the Camera: Unplug the camera from the power source, wait for about 10 seconds, and then plug it back in. This can often resolve connectivity issues.

3. Check SIM Card Status: If your camera uses a SIM card, check if it’s inserted correctly and has a sufficient data plan. You may want to reseat the SIM card and ensure there’s no damage.

If these steps don’t resolve the issue, please let me know more about what you’re experiencing, and I’ll guide you further.