[Finelo] I can’t get past the page where it says let’s sum it up

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Terry Parmer
2 days ago In Finelo
I can’t get past the page where it says let’s sum it up

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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2 days ago

Hi! I understand you’re stuck on the “Let’s sum it up” page in the Finelo app on your iPhone running iOS 18.7. Let’s work through this together.

First, could you tell me if you’ve tried any of these basic steps already:
- Closing the app completely and reopening it?
- Checking your internet connection to ensure it’s stable?
- Restarting your iPhone?

If those are done, here are some tailored steps you can try next:

1. Log out and log back in: Sometimes session data can get stuck, and logging out resets this.
2. Clear the app cache if possible: iOS apps don’t have a direct cache clear option, but uninstalling and reinstalling the app can help clear cached data causing issues.
3. Check for app updates: Go to the App Store and confirm if Finelo has an update. Updates often fix bugs.
4. Disable any VPNs: VPNs can sometimes interfere with app connectivity.
5. Check subscription status: If the app requires an active subscription to proceed past that page, confirm your subscription is intact via iPhone Settings > Your Name > Subscriptions. Sometimes, subscription issues can lock progression in apps1.

If none of that helps, could you also let me know if any error messages appear or if the app is completely frozen? This will help me guide you further.

Are you comfortable trying those steps?

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