Hi! I see you're having trouble with the COMMAND PRO app not receiving pictures. Let's work through this together. Just to clarify, are you not receiving any pictures at all, or are some pictures missing or delayed? Also, is your camera taking pictures properly but they just aren’t showing up in the app?

In the meantime, here are some initial troubleshooting steps we can try:

1. Check Your Network Connection:
Ensure your phone running the COMMAND PRO app is connected to the internet, preferably on the same Wi-Fi network that the camera uses. Without a good network connection, the app may not receive images.

2. Verify Camera Signal & Power:
Check that the camera has sufficient battery power and a strong cellular or Wi-Fi signal as applicable. Low batteries or poor signal strength can interrupt picture uploads.

3. Update App and Camera Firmware:
Confirm you have the latest version of the COMMAND PRO app installed on your device. Also, check for any available firmware updates for your camera and apply them.

4. Restart the App and Device:
Sometimes, simply closing and reopening the COMMAND PRO app, or restarting your phone, can resolve syncing issues.

5. Reinstall the App:
If the above don’t help, uninstall and reinstall the COMMAND PRO app to clear any cached problems.

If you’ve tried any of these already, please let me know which ones, and if there are any error messages or specific behaviors you’ve noticed. That will help me guide you further towards a resolution1 4.

Are you able to try these out and tell me how it goes?