To resolve the issue of not receiving pictures in the COMMAND PRO app, follow these steps:

1. Check Camera and App Connection
Ensure your camera is connected to the same Wi-Fi network as your mobile device. If it's not connected to the correct network, it may not send images to the app - learn more.

2. Signal Strength Verification
Use the Signal Strength feature in the Cellular Settings of your camera. A signal strength percentage above 20% is recommended for reliable photo transmission. If the signal is weak, move the camera to a location with better reception - learn more.

3. Battery Level Check
Make sure the camera has adequate battery power. Low batteries can often affect the camera's performance and its ability to send images - learn more.

4. Update App Settings
Check your app settings to ensure that you have not enabled options that could restrict downloads, such as "download only when on Wi-Fi". Ensure that auto download features are turned on - learn more.

5. Reboot the Devices
Power cycle both your camera and the mobile device. Turn off and back on both devices to reset the connections which could resolve minor connectivity issues - learn more.

6. App Reinstallation
If the problem persists, consider uninstalling and reinstalling the COMMAND PRO app. This can fix bugs or corrupted files causing the issue - learn more.

7. Check for Remote Location Issues
If your camera is situated in a remote location, it may not have sufficient data coverage. Verify that you have a reliable cellular or Wi-Fi signal in the area where the camera is set up - learn more.

If you have gone through all these steps and still do not receive pictures, consider seeking assistance from customer support for the device or app.

I'm just not getting pictures sent to the app

To resolve the issue of not receiving pictures in the COMMAND PRO app, follow these actionable steps:

1. Verify Camera and App Connection
Ensure that your camera is properly connected to the Wi-Fi network associated with the app. Any connectivity issues here could prevent images from being sent - learn more.

2. Check Signal Strength
Use the Signal Strength feature in the Cellular Settings of your camera. A signal strength of more than 20% is recommended to reliably receive images. If the signal is weak, relocate the camera to an area with better reception - learn more.

3. Battery Level Inspection
Check that your camera has sufficient battery power. Low battery can prevent the camera from sending photos - learn more.

4. Update the App and Firmware
Ensure both the COMMAND PRO app and the camera firmware are updated. If issues persist, try uninstalling the app and then reinstalling it to fix any potential bugs - learn more.

5. Power Cycle Devices
Restart both your mobile device and the camera. Turn them off and then back on to reset any minor connectivity issues that may be affecting image transmission - learn more.

6. Inspect App Settings
Confirm that app settings do not restrict photo downloads. Disable any settings like “download only on Wi-Fi” if applicable, to allow for uninterrupted image reception - learn more.

7. Check Remote Location Conditions
If the camera is in a remote area, assess the location for adequate data coverage. Insufficient signal could prevent photos from uploading - learn more.

If these steps do not resolve the issue, consider reaching out to customer support for additional troubleshooting assistance.